OneMain Financial
Collections Specialist
Fort Mill, SC · Full-time
Sponsorship not specifiedDetected 9 hours ago
Business DevelopmentOutbound SalesCustomer SupportLeadershipCommunication
About the role
- Assist customers with all financial servicing needs through both inbound and outbound contact.
- Listening to their specific situations, help determine how customers can best utilize company products and services
- Work both cooperatively and independently in a goal-oriented environment to meet personal and team targets, balancing demands of multiple tasks and activities throughout the day
Responsibilities
- The first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success.
- Maintain and note all appropriate information and documentation on customer and account status
- Collaborate both in person and virtually, using available technology to connect with other internal teams
Requirements
- Proficiency in utilizing multiple tools/systems simultaneously
- Experience working in customer service, collections or call center environments
Compensation
- Paid volunteer time (3 days per year, prorated based on start date)
Benefits
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days' vacation per year, prorated based on start date)
- Paid sick leave as determined by state or local ordinance (prorated based on start date)
Company info
- OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans.
- Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow.
- Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
- Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company.
- At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work.
- Getting people to a better place has made us a better company for over a century.
- There's never been a better time to shine with OneMain.
- Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority.
- That's why we've packed our comprehensive benefits package for full- and some part-timers with:
- Up to 4% matching 401(k)
Visa & Work Authorization
- Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information
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This listing is sourced directly from OneMain Financial's careers page and normalized into a canonical job model.