Northwestern Medicine
Patient Access Specialist Full Time
Chicago, IL, United States · Full-time
Sponsorship not specifiedDetected 23 hours ago
ComplianceProcess ImprovementCustomer SupportHIPAAEpicCommunicationCollaborationProblem SolvingTime Management
About the role
- Full-time Tues-Fri 8:30-5p/ Sat 7:30-4p off Sunday and Monday At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.
- Consistently practices Patients First philosophy and adheres to high standards of customer service.
- Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers.
Responsibilities
- Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary.
- Maintains patient confidentiality per HIPAA regulations.
- Manages work schedule efficiently, completing tasks and assignments on time.
Requirements
- Demonstrates ability to use all computer applications efficiently and to the capacity needed in this position.
- Understands minimum data set required for a complete registration, collects and verifies critical data and updates that information into registration system.
- Proficiency in computer data-entry/typing.
- Ability to read, write, and communicate effectively in English.
- Ability to type 40 wpm.
- Ability to multi-task.
Benefits
- from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees.
- Please visit our Benefits section to learn more.
- Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus.
- This patient-first approach is what sets us apart as a leader in the healthcare industry.
- As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system.
- Additional education.
- Healthcare finance and/or healthcare insurance experience.
- Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration.
- Performs medical necessity checks as necessary for scheduled services, communicates options to patient if appointment fails.
- Provides training and education as needed.
- Cross-training between various departments will take place to ensure coverage.
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This listing is sourced directly from Northwestern Medicine's careers page and normalized into a canonical job model.