Concentrix
Sr Director- Portfolio Leader
USA, TX, Work-at-Home · Director · Full-time
Sponsorship not specified$152k-$190kDetected 6 days ago
SalesforceCRMSalesAccount ManagementCommunicationCollaborationProblem SolvingTime Management
Stay score
odds of building a lasting career here
55Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role65
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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About the role
- Demonstrates a clear understanding of client's business, its objectives, strategy and industry where they operate.
- Demonstrates a strong knowledge of BPO and Technical Services associated with their allocated accounts and industry sector.
Responsibilities
- Leverages internal resources and expertise to deliver high-value and profitable solutions to clients.
Requirements
- The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position.
- Bachelor's degree in Business Administration, Marketing, or a related field with 8+ years of experience.
- A minimum of 3-5 years of experience in account management or client relationship management roles, preferably within the BPO industry.
- Strong communication and interpersonal skills with the ability to build and maintain client relationships.
- Excellent problem-solving and conflict-resolution abilities.
- Ability to analyze data and use insights to inform account strategies.
- Proficiency in using CRM systems (e.g., Salesforce) and other relevant tools.
- Strong organizational and time management skills.
- Ability to work collaboratively within a team environment.
- A "Portfolio" is Concentrix terminology defining a sub-group of accounts within a particular sector
- The base salary range for this position is $152,000 to $190,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.
- The deadline to apply for this position is November 15, 2026.
Skills
- Leverages expertise and communication skills to speak at forums both internally and externally.
Compensation
- The base salary range for this position is $152,000 to $190,000, plus incentives that align with individual and company performance.
Company info
- Join us and be part of this journey towards greater opportunities and brighter futures.
- Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants.
Equal opportunity
- Concentrix is an equal opportunity and affirmative action (EEO-AA) employer.
- We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
- For more information regarding your EEO rights as an applicant, please visit the following websites:
- Accommodation:
Visa & Work Authorization
- In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position.
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This listing is sourced directly from Concentrix's careers page and normalized into a canonical job model.