Second Nature
Post-Sales Enablement Manager
Remote, USA
Sponsorship not specifiedDetected 29 days ago
SalesCustomer SupportLeadershipCommunicationMentoring
About the role
- At Second Nature, our people are our greatest differentiator.
- Excellence is not a destination - it is how we show up every day.
- In twenty years time, we want every single employee to look back to their time at Second Nature and say: This is where I did my very best work.
Responsibilities
- To build an industry-changing business, we don't just need talent; we need an environment where high standards, continuous improvement, and customer obsession are the default.
- We own our results and act with integrity.
Nice to have
- Serve as a connector between Implementation, CX, CS, and Fulfillment to align resources, share best practices, and eliminate gaps in the customer journey.
- Work with Data Managers to ensure they have the processes and resources needed for accurate, efficient data flow and internal reporting.
- Track, analyze, and report on program impact, making data-backed recommendations for where to invest next.
- Champion post-sales team feedback and customer insights in go-to-market, product, and process discussions.
- Customer activation trends upward, supported by clear data and reporting on the ROI of your programs.
- Post-sales teams feel equipped and supported to handle customer interactions with confidence.
- 5+ years of experience in enablement, post-sales, CX, CS, implementation, or training roles, preferably in SaaS, PropTech, or a fast-growth tech environment.
- Proven experience designing and delivering enablement programs for cross-functional teams with measurable outcomes.
Benefits
- Medical, Dental, Vision, Life Insurance, & 401K Plan
- Open PTO and sick days
Company info
- Beyond the awards and 5-star reviews, our clients and customers love what they can do with the world's first Resident Experience Platform
- We embrace employees from all backgrounds with openness and respect
- We are innovators who move quickly and decisively.
- We deliver real outcomes for customers and stakeholders.
- Apply today to join 290+ passionate, creative people who strive to make a difference each day so residents, property managers, and investors all win; creating the ultimate Triple Win! 🔥🔥🔥
Apply directly at Second Nature →Create a free account for alerts like thisView Second Nature immigration profile
This listing is sourced directly from Second Nature's careers page and normalized into a canonical job model.