Nissan

Lead Analyst, Warranty & Quality Assurance

Mississauga, Ontario - Canada · Contract

No sponsorship$78k-$96kDetected 6 days ago

Data VisualizationStatisticsExcelResearchCommunicationProblem SolvingOrganizational SkillsMicrosoft OfficeClaims Management

About the role

Common decision-making responsibilities include:
Decisions relating to policy changes that affect the dealer body, the parent organization, or other departments typically require management approval.

As a business analyst and subject matter specialist, lead and assist in the administration, implementation and improvement of Nissan Canada Warranty Policies and Procedures; act as a claims center lead in systems support.
From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.

Strong technical knowledge with a minimum of five years experience in an automotive environment is preferred.
Organizational skills and the ability to handle multiple tasks on a priority basis are required.
Sound knowledge of Microsoft Office software including Word, Excel, PPT, Visual Basic and Macros is required.
Infrequently, they may experience extreme temperatures, and/or require safety footwear and gloves to avoid work-related injury.
It is the responsibility of each Manager to ensure that all conditions of the Privacy Act are upheld within Nissan.
This includes ensuring employees clearly understand and formally consent to the
gathering and usage of any personal information and that such information shall be kept strictly confidential within the confines of its intended use.

Problem Solving: Problems encountered by this position deal most often with warranty issues.
Dealers periodically experience issues with a specific policy regarding warranty.
Sensory and Physical Effort: Sensory demands are moderate and include extensive PC usage and concentration for report analysis.
Physical effort centers on keyboarding; there is occasional physical parts inspection to gain better understanding of quality issues.
Decision-Making/Impact of the Position: The incumbent is responsible for making the day-to-day decisions required for their position.
Experience with Tableau and MS Power BI is a plus.
Working Conditions
Occasionally, this position experiences grease /oil, limited lighting, monotonous task, multiple/conflicting deadlines and overnight travel.

$77,711.00 - $96,034.00 This compensation range represents the minimum to midpoint base salary rates at Nissan for jobs assigned to this particular grade level.
Please note that an employee's base salary may occasionally be set above the midpoint of the salary band for this grade level, in recognition of the employee's unique skills, work experience, education, work location, or market conditions.
decisions also consider internal equity and comparisons with the base salary rates of other employees with similar backgrounds working in comparable roles.
Note: Bonus, benefits, and other forms of variable compensation are not included in the base-salary range shown above.

For more information, access our Nissan Benefits Overview Guide.
Bonus, benefits, and other forms of variable compensation are not included in the base-salary range shown above.

It is Nissan's policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law.

Candidates for this position must be legally authorized to work in Canada and will be required to provide proof of employment eligibility at the time of hire.

This listing is sourced directly from Nissan's careers page and normalized into a canonical job model.