Upstart
Fraud Analyst, Secured Lending
United States | Remote
Sponsorship not specifiedDetected 12 days ago
SparkA/B TestingValuationVendor ManagementCadenceCollaboration
About the role
- Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.
- But the numbers only hint at the impact.
- Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.
Responsibilities
- Own first-line fraud detection and investigation across your assigned secured lending product line(s), monitoring for suspicious activity and fraud indicators across application, origination, and servicing
- Maintain dealer fraud scorecards (Auto) and channel-level fraud indicator tracking, including pattern-based referrals and dealer suspension triggers in coordination with Vendor Management and dealer oversight functions
- Coordinate across Operations, Compliance, Legal, and Risk on fraud control enhancements, law enforcement information requests, and regulatory response support
- Support examination readiness by maintaining audit-ready fraud investigation case records, typology documentation, and program evidence aligned with OCC, FDIC, and CFPB expectations
- As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that's both radically intelligent and deeply human.
- And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you'll have the support to work in the way that works best for you.
Requirements
- 3+ years of experience in fraud investigation, fraud analytics, or financial crimes within consumer lending, banking, or a regulated financial institution
- Bachelor's degree or equivalent practical experience
- Experience investigating consumer lending fraud - including application fraud, identity fraud, income/employment misrepresentation, and collateral fraud
- Experience preparing fraud investigation case documentation - fact and evidence assembly, typology analysis, and written escalation packages for compliance or legal review
- Familiarity with SAR referral processes, 12 CFR 21.11 SAR thresholds and timelines
- Working knowledge of BSA/AML program requirements applicable to consumer lending, including CIP/CDD, OFAC screening, suspicious activity monitoring, and Red Flags Rule obligations
- Working knowledge of OCC enterprise fraud risk management and FFIEC BSA/AML Manual requirements relevant to fraud investigation and suspicious activity reporting
- Experience with fraud trend analysis - application fraud rate monitoring, typology identification, channel and geographic concentration analysis
Nice to have
- Experience investigating dealer channel fraud, including power booking, ghost down payments, straw purchases, VIN cloning, title washing, and F&I product abuse
- Experience maintaining dealer-level fraud scorecards and pattern-based dealer monitoring or suspension workflows
- Experience investigating collateral fraud typologies in home equity lending - occupancy misrepresentation, appraisal inflation, undisclosed liabilities/loan stacking
- Experience identifying fraud indicators across income, identity, appraisal, and title documentation within origination files
- Certified Fraud Examiner (CFE) designation or active progress toward CFE certification
- Experience with fraud metrics reporting to management committees (Credit Committee, Risk Committee, or equivalent)
- Ability to translate investigation findings into structured, examination-ready documentation for OCC, FDIC, or CFPB review
- Collaborative approach to working across fraud, compliance, legal, and quality control functions in a fast-paced fintech environment
Skills
- Individual pay is also determined by job-related skills, experience, and relevant education or training.
Compensation
- At Upstart, your base pay is one part of your total compensation package.
- The anticipated base salary for this position is expected to be within the below range.
- United States | Remote - Anticipated Base Salary Range
- $115,800 - $160,100 USD
Benefits
- In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
- At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth.
Company info
- Upstart's Secured Lending Fraud Oversight function is the Bank's first-line fraud detection, investigation, and monitoring across the HELOC and Auto Lending business lines.
- As a business unit function, the team owns fraud risk identification, investigation of suspected fraudulent activity, referral package preparation, and fraud trend analysis and reporting.
- The fraud function operates with direct access to loan files, origination data, and dealer and channel relationships - enabling the depth and speed of investigation that the Bank's fraud risk profile demands.
- The team works in close coordination with the Secured Lending Quality Control function: QC analysts escalate fraud indicators identified during file reviews, and fraud analysts provide fraud-focused review support during lower-volume periods, consistent with a documented cross-utilization protocol and independence safeguards.
- As a Fraud Analyst, you will own day-to-day fraud detection and investigation for your assigned product line(s).
- You will investigate suspected fraud across the entire loan life cycle from application through loan servicing; identify and document emerging typologies and fraud patterns; prepare escalation and SAR referral packages for review; and partner with Operations, Risk, Compliance, and Legal to strengthen fraud controls across the business.
- This is an opportunity for an experienced fraud professional who is energized by building investigation programs in a fast-paced, technology-driven lending environment - and who wants to operate at the intersection of fraud, compliance, and AI-powered risk controls.
- The team works in close coordination with the
- As a digital first company, the majority of your work can be accomplished remotely.
- Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers.
- At Upstart, your base pay is one part of your total compensation package.
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