April
Customer Success Manager
New York City
Sponsorship not specifiedDetected 36 days ago
Account ManagementBusiness DevelopmentNegotiationAccountingTaxCustomer SuccessCommunicationProblem Solving
About the role
- april is on the lookout for a driven Customer Success Manager to play a pivotal role in our client relationships.
- Leverage industry knowledge to craft thoughtful partnership and product strategies
- Navigate banks and issuers to execute deals supporting said strategy and help ensure proper execution
Responsibilities
- Build a best-in-class partner management model
- Help find the right stakeholders that can champion april, educating them on our value proposition and executing deals that address their needs and support our strategy
- 5+ YOE in Customer Success, Partner Management, Business Development, or a related role, ideally in the financial services industry (banks, credit unions, lenders, etc)
- Analytical thinking with a knack for problem-solving and creating value for partners and end users
Requirements
- A passion for product-centric environments and the ability to work effectively across teams with multiple dependencies
- The ability to learn quickly, adapt to a fast-paced environment, and contribute to operational success
Nice to have
- Exposure to the tax or accounting industry is a plus, but not required
Skills
- Strong communication and negotiation skills
Benefits
- Manage april's most critical bank partnerships, with a focus on driving the execution of joint initiatives and launching new offerings to benefit april's users
This listing is sourced directly from April's careers page and normalized into a canonical job model.