Datavant2

Client Success Manager

Remote - United States

Sponsorship not specified$100k-$120kDetected 12 days ago

SQLProject ManagementSalesExcelLogisticsHRCompensationCustomer SuccessICD-10LeadershipCommunicationCollaborationPublic Speaking

About the role

By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.
They are key to successful customer retention and project success.
The range posted is for a given job title, which can include multiple levels.

The team coordinates efforts between internal resources and customers in support of custom risk adjustment projects and reports on project status to all stakeholders.

3+ years project management experience
BS degree in business, technology or related field
some knowledge of SQL queries is helpful
Familiarity with Healthcare data systems, data formats and processes with the ability to converse at a technical level
Knowledge of healthcare industry, payment models, risk adjustment, medical coding, physician workflow, and/or electronic health record systems
Advanced Excel skills, including vlookup, and pivot tables; some knowledge of SQL queries is helpful
Excellent written and oral communication skills

Strong bias for action and collaboration and well developed sense of urgency
Strong curiosity and ability to correlate data from many sources
Professional and respectful demeanor in a relaxed work environment
Detail oriented, self‐starter with proven track record of execution and results
Team player with a desire to learn and take on new responsibilities in a fast paced, innovative environment
Advanced presentation skills
comfortable presenting to multiple audiences
Ability to establish rapport with multiple client stakeholders

Monitor project status and success throughout the entire project lifecycle.
Identify, define and execute process improvements in line with department needs and organizational goals.

In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
$100,000 - $120,000 USD

Datavant is the data collaboration platform trusted for healthcare.
From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc.
Customer Success Managers are hybrid project management and consulting resources that have strong healthcare industry knowledge combined with communications and project management skills.

The Customer Success Manager is part of the Customer Operations organization and is responsible for successful completion of all customer projects.

To learn more about our commitment, please review our EEO Commitment Statement here.
If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category.

This listing is sourced directly from Datavant2's careers page and normalized into a canonical job model.