AAA Ncnu

Member Experience Associate (Sales) - $26.95/hr + Commissions!

San Jose, CA · Contract

Sponsorship not specified$50k-$80kDetected 8 days ago

Machine LearningSalesCustomer SupportCommunicationProblem SolvingAdaptability

About the role

SUMMARY The Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations.
In addition to delivering service, MEAs are directly accountable for achieving individual sales targets.
This position rotates between branches depending on business needs.

Works in a variety of branch office environments where standing, walking, or sitting at a desk, table, or computer workstation for extended periods of time may be required.
Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation for extended periods of time may be required.
Professional and friendly attitude, problem-solving resolution, ability to quickly adapt to different branch teams and Member bases
ability to quickly adapt to varying system configurations or processes across branches.
Strong knowledge of all AAA products, services, operations while demonstrating fiduciary accountability.
2-4 years of work experience, with at least 1 year in a sales role.
Sales experience is required.

must be knowledgeable and proficient with AAA products and services and adhere to branch operations in accordance with standard operating procedures and compliance including, but not limited to:
Member Experience
Unlicensed Insurance Services
Smart Home Security
may include all seven fundamental skills as well as growth skills, dependent on branch need.
Must be knowledgeable and proficient with AAA products and services, and consistently apply consultative sales techniques to uncover needs, present solutions, and close opportunities.
Understands and anticipates Member needs, identifies and recommends relevant solutions, and demonstrates flexibility in adapting solutions to each branch environment.
Bonding/fingerprinting and P&C licensing may be required depending on branch needs.

Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
Depending on position, an additional 24 hours per year are earmarked for volunteer activities.

This listing is sourced directly from AAA Ncnu's careers page and normalized into a canonical job model.