cwi

cwi

Urgent Care Registration Rep

Milwaukee, WI

Sponsorship not specifiedDetected 1 day ago
ComplianceCustomer SupportHIPAAPatient CareCommunication

About the role

  • This position reports to the Urgent Care Supervisor.
  • Adheres to all CW and Urgent Care policies, procedures, and standards.
  • Provides exceptional care to patients and families to fulfill our patient experience promise.

Responsibilities

  • Provides clerical support to the clinic through answering and directing telephone calls, opening, sorting and routing incoming mail.

Requirements

  • Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
  • American Heart Association/American Red Cross/National Safety Council required

Nice to have

  • Prior customer service experience Preferred
  • Required flexibility in order to prioritize efforts to meet needs of the patients, parents, physicians and other staff.
  • Proficient in a Windows environment.
  • Requires the ability to sit for extended period of time while performing duties.
  • May be required to lift up to 25 pounds.
  • During periods of high volume, additional shifts may be required.

Skills

  • Knowledge, Skills and Abilities
  • Excellent organizational and prioritizing skills necessary to work independently in a fast paced multi-functioned department
  • Requires excellent interpersonal and communication skills in order to assist patients, parents, and physicians and other staff.

Benefits

  • Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children.
  • We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers.
  • We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country.
  • BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council

Company info

  • Ensures confidentiality to our customers by creating and maintaining a secure and trusting environment; maintains HIPAA compliance.
  • At Children's Wisconsin, we believe kids deserve the best.

This listing is sourced directly from cwi's careers page and normalized into a canonical job model.