THE Bureau Adventure Games

Experience Host (Seasonal)

Orlando, FL

Work authorization requiredDetected 26 days ago

About the role

Experience Hosts provide a timely, friendly, and high-quality guest experience.
They ensure a positive guest experience from entrance to exit.
Hosts are responsible for opening and closing the venue according to venue guidelines.

Proactively identify situations and anything that could lead to discontented guests and quickly address them.
Identify any repairs needed for the venue and either resolve them or report them to the appropriate lead or manager.
Implement solutions swiftly and escalate as needed.
Simultaneously monitor and manage multiple guest experiences from a control room using a closed circuit TV system and a digital control panel.
Report any issues to your Manager and collaborate to implement solutions.

Proficient computer skills Strong organizational and time-management skills, including the ability to handle multiple tasks simultaneously.
Availability on nights and weekends Ability to climb ladders, lift up to 50 lbs without assistance, bend, crawl, and fit into tight spaces.
Seasonal Experience Hosts are able to pick up additional hours as long as they have the required training for the position.

PREFERRED One year working in an escape room or fast paced themed entertainment environment The Bureau Adventure Games is an equal opportunity employer.

About The Bureau Adventure Games The Bureau Adventure Games is redefining entertainment with next-generation, immersive experiences that go beyond traditional escape rooms.
Our mission is to create one-of-a-kind adventures that fully engage our guests, blending storytelling, puzzles, and interactive elements for an unforgettable journey.
Join our dynamic team and be part of an innovative company that pushes the boundaries of adventure and entertainment!
About the role Experience Hosts provide a timely, friendly, and high-quality guest experience.
This includes monitoring and managing experiences from a control room using security cameras and a show control system, resetting experiences to their starting state with a high attention to detail, and reporting when equipment involved in experiences no longer works or becomes damaged.

Spoken and Written Language: English Work Authorization: United States Physical Requirements: Bending, carrying, climbing, driving, lifting, pushing, pulling, reaching, sitting, standing, walking

This listing is sourced directly from THE Bureau Adventure Games's careers page and normalized into a canonical job model.