Manulife and John Hancock

Senior Technical Product Owner

Waterloo, Ontario · Senior

Sponsorship not specifiedDetected 12 days ago

CI/CDProduct ManagementAgileJiraConfluenceCommunicationProblem Solving

About the role

Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity.

Partner with business stakeholders to understand priorities, define requirements, and translate them into actionable user stories and acceptance criteria.
Own and prioritize the product backlog, ensuring alignment with business and technology goals.
Collaborate with cross-functional teams to deliver high-quality technology solutions within Agile frameworks.
Manage risks, dependencies, and delivery challenges while maintaining strong stakeholder communication.
Review business and technical requirements, solution designs, test strategies, and implementation plans to ensure successful delivery.
Support production releases, incident management, and continuous improvement initiatives.
Are you passionate about delivering innovative technology solutions that create meaningful business impact?
In this role, you'll lead the delivery of high-impact technology initiatives, working closely with business partners, developers, architects, and vendors to translate business needs into scalable solutions.
You will own the squad backlog, drive Agile delivery, and ensure technology investments align with business objectives and client outcomes.

5+ years of experience in Technology Delivery, Product Ownership, Business Systems Analysis, or related roles.
Strong understanding of the Canadian Wealth Management industry, including business processes, products, and regulatory considerations.
Proven experience gathering and documenting business and system requirements.
Demonstrated ability to bridge business and technology teams and influence stakeholders without direct authority.
Hands-on experience working within Agile environments, including backlog management, sprint planning, and user story development.
Experience with Jira, Confluence, and modern delivery tools.
Experience leveraging AI tools such as Copilot or ChatGPT to enhance productivity and delivery effectiveness.
Strong analytical, problem-solving, and communication skills.
Exposure to cloud technologies, APIs, integrations, and digital platforms is an asset.

Knowledge of SAML authentication, identity management, and application session integration.
Knowledge of data privacy, governance, or compliance frameworks relevant to our industry.
Knowledge of CI/CD, DevSecOps, and system architecture concepts
Experience with workflow automation and integration tools (e.g., Power Automate).
Understanding of API concepts, documentation and testing tools.
SAFe or Agile certifications (e.g., SAFe RTE, SAFe Agilist, Scrum Master) are considered an asset
Work on strategic initiatives that shape the future of Wealth Technology.
Gain exposure to modern technologies, Agile practices, and digital transformation initiatives.

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, r

We are looking for a Technical Product Owner with a strong background in Wealth Management and Business Systems Analysis to join our Canada Wealth Technology team.

r practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related co

This listing is sourced directly from Manulife and John Hancock's careers page and normalized into a canonical job model.