La Senza
Co-Manager/Assistant Manager
Edmonton, AB - WEST EDMONTON MALL
Sponsorship not specifiedDetected 189 days ago
Customer SupportLeadershipTime ManagementMentoringOrganizational Skills
About the role
- They live our values and represent the brand in their behaviours.
Responsibilities
- The role of the Co-manager is to assist the Store Manager in leading the operational execution of the store to ensure exceptional customer experiences and drive profitable top-line sales growth.
- They drive personal sales by demonstrating and coaching to the La Senza selling behaviours to create a high performance selling culture within their team and achieve the stores sales goals.
- Support Store Manager in creating a store environment that is focused on consistently delivering exceptional, positive, in-store customer experiences and demonstrate company selling behaviors
- Manage and resolve customer relations issues
- Support recruiting, hiring, and onboarding processes to ensure the store is fully staffed to Company's guidelines
- Support the talent management lifecycle of Sales Associates, including assessment, training, retention, career development, succession planning and recognition
- Support the physical inventory process and support the physical inventory process and other store the strategies to reduce shrink
- Support the Store Manager in creating weekly schedules, managing store payroll budget and controllable expenses
- Support and reinforce all activities related to providing a safe working environment
Requirements
- Ability to effectively delegate, follow up and communicate with all levels of the organization
Nice to have
- Ensure standard operating procedures are followed, including damages, transfers and other compliance-related items
- Ensure compelling visual merchandising strategies and presentation standards are achieved and maintained, including identifying and executing sell down strategies
- Ensure replenishment processes are efficient and the sales floor is full and abundant with all styles, colors, and sizes represented in conjunction with executing the brand guide
Skills
- Business acumen with strong strategic and analytical skills
Company info
- Participate on the sales leadership team by coaching and developing associates to the Company's selling behaviors
- Lead and delegate, as appropriate, the execution of all company initiatives
- Lead with professionalism and behaviours guided by the company values
- Professional demeanor that reinforces brand and company standards
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This listing is sourced directly from La Senza's careers page and normalized into a canonical job model.