Accendra Health

Accendra Health

Patient Qualification Specialist

Remote - US, USA · Junior

Sponsorship not specifiedDetected 108 days ago
ExcelCustomer SupportLeadershipCommunicationCollaborationMicrosoft Office

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Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • The Individual Contributor will provide excellent customer service and product information, solutions and relevant details to patients and providers.
  • Most importantly, this position provides above and beyond communication with our patients so that they feel heard, understood, valued and more connected with Apria.
  • Key responsibilities for creating a positive, patient-centric environment include:

Responsibilities

  • Support our Field teams, Operations and Sales, by delivering timely feedback that empowers our teams to deliver exceptional patient experiences.
  • Critically problem-solve common complaints by flagging trends and partnering cross-functionally to recommend and implement preventative measures.
  • Proactively create a better patient experience.
  • Be a champion of the employee experience and drive our unique company culture.
  • Support the development and implementation of employee programs that nurture our company's core values to engage employees and create a positive culture.
  • Demonstrates and ability to develop business relationships within the field leadership through close collaboration, partnership, engagement and communication.
  • We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life.

Requirements

  • High school degree or equivalent
  • Performs other duties as required.
  • Intermediate level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.

Skills

  • Intermediate skills in Access, Excel, PowerPoint, MS Project, Visio, Word
  • English (reading, writing, verbal)
  • This position is remote and requires a distraction free environment
  • Required to be in a home office/workspace during scheduled work hours
  • Medical, dental, and vision care coverage
  • Paid time off plan
  • 401(k) Plan
  • Flexible Spending Accounts
  • Basic life insurance
  • Short-and long-term disability coverage
  • Accident insurance
  • Teammate Assistance Program

Compensation

  • The anticipated salary range for this position is $17.00 - $18.00 hourly.

Benefits

  • At Accendra Health, we understand that healthcare is complex, and we're here to make it easier.
  • With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.
  • Requests health plan authorizations/information as required; either electronically or verbally.
  • 1-3 years' experience in healthcare/health insurance industry desired
  • Energetic & Passionate: Your passion and energy for health and well-being is deeply founded in your desire to help others and to be a positive role model.
  • We've got you and your family covered with benefits that support your health, finances, and overall wellness.
  • The actual compensation offered may vary based on job related factors such as experience, skills, education and location.

Company info

  • As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.
  • Evangelize our customers and turn our disgruntled patients into our biggest fans.
  • Company systems and equipment are monitored for security and other purposes and removal of Company equipment outside of the United States is not permitted without prior authorization.
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This listing is sourced directly from Accendra Health's careers page and normalized into a canonical job model.