Loewshotels
Front Office Agent
FL - Miami Beach - Loews Miami Beach Hotel
Sponsorship not specifiedDetected 5 days ago
Communication
About the role
- Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach.
- Growth and belonging start here; you'll be valued for who you are and the goals you have.
- Whether your next career chapter involves making memories for guests or supporting our in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Responsibilities
- Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events.
- Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music.
- Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures.
- Perform additional duties as assigned.
- Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants and lounges, and more than 65,000 square feet of meeting space.
- We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support.
Requirements
- Proactive with the ability to handle various tasks and adjust to changing situations.
- The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest.
- Ability to stand and walk for long periods of time required.
- Ability to work weekends, evenings, holidays as necessary/required.
- you'll be valued for who you are and the goals you have.
Nice to have
- Minimum of one (1) year guest service experience in hotel hospitality preferred.
- Experience with previous Property Management System, preferred Opera System.
Benefits
- Competitive health & wellness benefits, 401(k) & company match
- Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
- Tuition Reimbursement
- Team Member Hotel Rates, other discounts, perks and more
Company info
- Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
- Growth and belonging start here
- you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
- Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
- Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
- What We Offer:
- Training & Development opportunities, career growth
- Pet Insurance
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This listing is sourced directly from Loewshotels's careers page and normalized into a canonical job model.