Loewshotels

Loewshotels

Front Office Agent

FL - Miami Beach - Loews Miami Beach Hotel

Sponsorship not specifiedDetected 5 days ago
Communication

About the role

  • Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach.
  • Growth and belonging start here; you'll be valued for who you are and the goals you have.
  • Whether your next career chapter involves making memories for guests or supporting our in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Responsibilities

  • Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events.
  • Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music.
  • Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures.
  • Perform additional duties as assigned.
  • Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants and lounges, and more than 65,000 square feet of meeting space.
  • We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support.

Requirements

  • Proactive with the ability to handle various tasks and adjust to changing situations.
  • The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest.
  • Ability to stand and walk for long periods of time required.
  • Ability to work weekends, evenings, holidays as necessary/required.
  • you'll be valued for who you are and the goals you have.

Nice to have

  • Minimum of one (1) year guest service experience in hotel hospitality preferred.
  • Experience with previous Property Management System, preferred Opera System.

Benefits

  • Competitive health & wellness benefits, 401(k) & company match
  • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
  • Tuition Reimbursement
  • Team Member Hotel Rates, other discounts, perks and more

Company info

  • Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
  • Growth and belonging start here
  • you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
  • Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
  • Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
  • What We Offer:
  • Training & Development opportunities, career growth
  • Pet Insurance

This listing is sourced directly from Loewshotels's careers page and normalized into a canonical job model.