RELEX Solutions

RELEX Solutions

Bilingual PMO Support Specialist (English/Spanish)

Atlanta, GA, United States · Mid

Sponsorship not specifiedDetected 3 days ago
Project ManagementJiraForecastingSupply ChainProcess ImprovementAR/VRCommunicationAdaptabilityAccounts PayableDemand Planning

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

1 transfer filing in the last year, covering 1 worker. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • With over 2,000 employees across 15+ countries, we combine deep domain expertise with a genuine commitment to customer success.
  • We believe in actions, not words, regarding diverse hiring and employment practices.
  • We champion and benefit from global diversity.

Responsibilities

  • As a Bilingual PMO Support Specialist, you will play a crucial role in providing support to end users within the customer operations department, with particular focus on serving our Spanish-speaking stakeholders and delivery teams.
  • Set up, configure, and maintain Jira continuous service and implementation projects - including customer organizations, user access, SLA configuration, and automation rules
  • Create and manage projects in OpenAir, including resource assignments, project hierarchies, and hour transfers between projects
  • Maintain Smartsheet project records in sync with Jira and OpenAir throughout the project lifecycle
  • Project Lifecycle Support
  • Support project creation at kick-off and closure at go-live, including pre-closure handover requests to the support team
  • Maintain and update project templates (standard implementation and partner-primed) as processes evolve
  • Manage partner project manager access to OpenAir on RELEX-primed projects
  • Stakeholder Support & Service
  • Provide bilingual (English/Spanish) support to project managers, consultants, and delivery leaders across Latin America and Spain, translating and clarifying PMO processes and system guidance as needed

Nice to have

  • Execute customer re-namings and transitions across all systems (Jira, OpenAir, Customer DB, BI reporting) in coordination with Accounts Receivable and the BI team
  • Serve as the first-line response to the global #help-global-pmo channel, triaging and resolving tooling and system requests from project managers and delivery leaders
  • Act as a liaison between global PMO processes and Spanish-speaking regional teams, ensuring accurate communication and reducing friction from language barriers
  • Provide clear guidance, in either language, on PMO scope, escalation paths, and relevant forms/portals for requests outside PMO ownership
  • Contribute to the PMO team's automation roadmap, including automating monthly clock and reporting activities
  • Adapt PMO processes, documentation, and system configurations as business priorities and organization needs evolve
  • Professional fluency in both English and Spanish (spoken and written) is required - you'll be the go-to bridge for Spanish-speaking delivery teams and stakeholders
  • 2+ years of experience in a systems administration, PMO support, project coordination, or operations role

Compensation

  • Competitive compensation, benefits, and genuine opportunities for professional development

Benefits

  • RELEX Solutions is a fast-growing global leader in unified supply chain and retail planning.
  • Competitive compensation, benefits, and genuine opportunities for professional development
  • Flexible hybrid working from Atlanta

Company info

  • We help some of the world's leading retailers and consumer brands optimize their demand forecasting, replenishment, space planning, price, and promotions.
  • Being part of RELEX means being heard, feeling valued and knowing that you can be yourself because you belong.
  • We take DE&I seriously.
  • We're creating and evolving our culture to welcome everyone and value every idea.
  • RELEX Solutions is an equal opportunity employer.
  • We celebrate diversity and are committed to creating an inclusive environment for all employees.

Equal opportunity

  • equal opportunity employer.
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This listing is sourced directly from RELEX Solutions's careers page and normalized into a canonical job model.