Extreme Networks Inc.
Director, Cloud Operations (10364)
San Jose, California, United States · Director · Full-time
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Green-card filing pattern in this occupation
Green-card follow-through: 80%
Files H-1B transfers
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About the role
- Extreme Networks is the right place to be - and now is a great time to join us and be part of our continued growth and success.
- We're looking for the best and brightest "A" players who are passionate about making a difference while doing what they love.
- Serve as the primary escalation point for production issues, driving timely resolution, root cause analysis, and corrective actions.
Responsibilities
- Manage and optimize critical middleware and data services, including PostgreSQL, Apache Ignite, Redis, Elasticsearch, Flink, ClickHouse, RabbitMQ, and Kafka.
- Lead the resolution of customer-reported issues and production incidents in close collaboration with Support, Development, QA, and other engineering teams.
- Analyze service performance and capacity, identify bottlenecks and operational risks, and drive improvement plans.
- Foster strong cross-functional and cross-regional collaboration to maintain consistent operational excellence and 24/7 support across global time zones.
Requirements
- 10+ years of experience in a CloudOps/DevOps role and 7+ years of experience in a management role
- Experience architecting infrastructure for highly available, highly scalable cloud services.
- Hands-on experience with AWS or any public cloud (Azure, GCP etc).
- Knowledge of Linux, security, and networking fundamentals.
- Working knowledge of container-based architecture and deployment (Docker, Kubernetes.)
- Working knowledge of deployment automation development (Ansible, Terraform, Helm).
- Experience in diagnosing and resolving complex application problems.
- Working knowledge of Elasticsearch, PostgreSQL, Redis, Ignite and RabbitMQ.
- Experience with monitoring tools (Nagios, Kibana, Prometheus)
- Experience with cloud security and compliance implementation.
Nice to have
- Computer Science or Engineering background preferred.
- BS level technical degree required
Skills
- Position details
- Director, Cloud Operations
Compensation
- $250k-$300k
Company info
- Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions.
- Become part of something big with Extreme!
Visa & Work Authorization
- We are unable to sponsor or take over sponsorship of an employment visa, including H-1B visas, at this time
- Work authorization:
This listing is sourced directly from Extreme Networks Inc.'s careers page and normalized into a canonical job model.