Meriton

Meriton

IT Specialist I

Irving, TX · Staff+ · Full-time

Sponsorship not specifiedDetected 28 days ago
iOSTCP/IPCommunicationProblem SolvingPublic Speaking

About the role

  • The IT Specialist I ensures proper computer, software, and network operation so that end users can accomplish appropriate business tasks for all business units.
  • They possess excellent interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technical audiences.

Responsibilities

  • Actively diagnose and respond to support tickets, incoming calls, emails, and walk-up requests. Track and monitor the problem to ensure a timely resolution and follow-up.
  • Support Microsoft products such as Windows, Office, Office365, and other cloud-based applications and support various vendor applications as needed.
  • Configure and support iPhone and iPad devices.
  • Assist staff by providing audio/video conference support for presentations and meetings.
  • Manage inventory of hardware and software assets.
  • Perform hardware and software system configuration, maintenance, and upgrades.

Requirements

  • Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.
  • Minimum 2 years of experience in an IT services support role.

Nice to have

  • Microsoft (MCP) Certification and/or ITIL (fundamentals level) preferred.

Compensation

  • Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.

Benefits

  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
  • Education/Experience
  • Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.

Equal opportunity

  • Meriton is an Equal Opportunity Employer.

This listing is sourced directly from Meriton's careers page and normalized into a canonical job model.