Meriton
IT Specialist I
Irving, TX · Staff+ · Full-time
Sponsorship not specifiedDetected 28 days ago
iOSTCP/IPCommunicationProblem SolvingPublic Speaking
About the role
- The IT Specialist I ensures proper computer, software, and network operation so that end users can accomplish appropriate business tasks for all business units.
- They possess excellent interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technical audiences.
Responsibilities
- Actively diagnose and respond to support tickets, incoming calls, emails, and walk-up requests. Track and monitor the problem to ensure a timely resolution and follow-up.
- Support Microsoft products such as Windows, Office, Office365, and other cloud-based applications and support various vendor applications as needed.
- Configure and support iPhone and iPad devices.
- Assist staff by providing audio/video conference support for presentations and meetings.
- Manage inventory of hardware and software assets.
- Perform hardware and software system configuration, maintenance, and upgrades.
Requirements
- Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.
- Minimum 2 years of experience in an IT services support role.
Nice to have
- Microsoft (MCP) Certification and/or ITIL (fundamentals level) preferred.
Compensation
- Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.
Benefits
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Education/Experience
- Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.
Equal opportunity
- Meriton is an Equal Opportunity Employer.
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This listing is sourced directly from Meriton's careers page and normalized into a canonical job model.