Cable ONE
Field Technician
Columbus MS · Contract
Sponsorship not specifiedDetected 50 days ago
Customer SupportCommunicationProblem Solving
About the role
- Job Description: If you have never thought about a career as a Field Technician, it's time to think again!
- This role offers an extensive training program with both one-on-one and group training classes.
- Nervous about finding your way in a new organization?
Responsibilities
- This position has the expectation and responsibility to take on other duties needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organization's Value.
- Values each customer while working hard to keep their business and support our communities.
Requirements
- A good driving record and a valid driver's license in the state you are applying.
- Regular and predictable attendance is required.
- If you have never thought about a career as a Field Technician, it's time to think again!
- Flexibility to go beyond for our customers by working overtime and on-call as needed.
- Problem solving is key when working with our customers. Be able to listen to customers and present solutions in a positive manner.
- Due to the nature of the position, you will need to successfully work in small and confined areas
- lift to 100 lbs.
- work on a ladder
- and work in all weather conditions.
- You will have demonstrated at least 3 months of customer service or related experience and/or training. The equivalent combination of education and experience is also acceptable.
- High school diploma or GED.
- Regular and predictable attendance is required. Our customers need you to help keep them connected to what matters most!
- Core Competencies
Compensation
- Annual community support to various organizations across the U.S.
Benefits
- Medical, dental, and vision plans - start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- Additional Perks
- Tuition reimbursement (up to $5,250 on 1st year)
Company info
- Understand what our customers need and actively works to make their relationship with use seamless, easy, and rewarding.
- Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
- Connect our customers to what they love by installing customer service drops or outlets in both residential and business.
- You will ensure we are providing proper upstream and downstream signal levels at each termination on the customer's premises.
- You will be proactive by suggesting upgrades of existing services and educate customers on their new/existing equipment.
- Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
- Cable One and our family of brands is committed to keeping our associates and customers safe.
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This listing is sourced directly from Cable ONE's careers page and normalized into a canonical job model.