Willamette Dental

Willamette Dental

Appointment Center Representative

Hazel Dell, Washington · Part-time

Sponsorship not specified$19k-$23kDetected 1 day ago
ComplianceCustomer SupportHIPAACommunication

About the role

  • The Appointment Center Representative will provide quality telephone customer service through efficient scheduling and effective communication with patients, doctors, office managers and office staff by utilizing scheduling guidelines.
  • This position is also responsible for providing patients with thorough and accurate information.
  • This position reports to the Office Site Administrator.

Requirements

  • Previous computer experience required, including working knowledge of Microsoft Windows applications, keyboarding and 10-key skills.

Skills

  • Update patient information and enter appropriate treatment plan into the database.

Compensation

  • The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to education, job-related knowledge/skills, experience, geographical location, and internal equity.
  • This position is also eligible for incentive pay in accordance with the terms of the Company's plan.

Benefits

  • Eligible employees will accrue a minimum of 120 PTO hours per employment year in addition to seven paid holidays annually.
  • The Company's PTO program combines vacation and sick leave, which is more generous than Washington State's Sick Leave Law.
  • Employees in part-time roles working less than 40 hours per week will accrue PTO on a pro-rated basis.

Company info

  • This position is also eligible for incentive pay in accordance with the terms of the Company's plan.
  • This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
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This listing is sourced directly from Willamette Dental's careers page and normalized into a canonical job model.