Truveta
Lead Research Enablement Analyst
Seattle, WA
Sponsorship not specifiedDetected 23 days ago
Customer SuccessEHR/EMRResearchExperimental Design
About the role
- Achieving Truveta' s ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.
- Truveta was born in the Pacific Northwest, but we have employees who live across the country.
- Our team enjoys the flexibility of a hybrid model and working from anywhere.
Responsibilities
- Develop and maintain adoption reporting, customer usage analyses, and support trend reporting that help improve enablement programs and identify opportunities for proactive customer engagement.
- Partner with Product, Engineering, Support, Success, and Analytics teams to improve customer experience, operational efficiency, and organizational visibility.
- Clearer reporting on adoption, engagement, and support trends
- Early visibility into customer risk and support cost
- Lead Research Enablement Analyst
- For overall team productivity, we optimize meeting hours in the pacific time zone.
- If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you.
Requirements
- 3+ years of experience in customer enablement, customer success, analytics, solutions con
- 4+ years of experience working with EHR, claims, or other real-world healthcare data and relational databases.
Compensation
- In person attendance is required at least once per year for an onsite meeting.
Benefits
- Truveta is the world's first health provider led data platform with a vision of Saving Lives with Data.
- Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges.
- Build and deliver training content, webinars, workshops, and educational resources focused on EHR data, real-world evidence, and the Truveta Platform.
Company info
- Own onboarding programs and early enablement content for new customers.
- Maintain deep knowledge of new platform capabilities, data releases, and product enhancements, and communicate those updates to customers through scalable enablement programs.
- Work directly with customers, including strategic accounts, to help users maximize value from the platform.
- Advise customers on EHR-based study design, cohort definition, data interpretation, and analytical best practices.
- Scalable onboarding and other training experience for new and existing customers
- Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care.
- Beyond core capabilities, we are seeking problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference.
Apply directly at Truveta →Create a free account for alerts like thisView Truveta immigration profile
This listing is sourced directly from Truveta's careers page and normalized into a canonical job model.