Truveta

Truveta

Lead Research Enablement Analyst

Seattle, WA

Sponsorship not specifiedDetected 23 days ago
Customer SuccessEHR/EMRResearchExperimental Design

About the role

  • Achieving Truveta' s ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.
  • Truveta was born in the Pacific Northwest, but we have employees who live across the country.
  • Our team enjoys the flexibility of a hybrid model and working from anywhere.

Responsibilities

  • Develop and maintain adoption reporting, customer usage analyses, and support trend reporting that help improve enablement programs and identify opportunities for proactive customer engagement.
  • Partner with Product, Engineering, Support, Success, and Analytics teams to improve customer experience, operational efficiency, and organizational visibility.
  • Clearer reporting on adoption, engagement, and support trends
  • Early visibility into customer risk and support cost
  • Lead Research Enablement Analyst
  • For overall team productivity, we optimize meeting hours in the pacific time zone.
  • If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you.

Requirements

  • 3+ years of experience in customer enablement, customer success, analytics, solutions con
  • 4+ years of experience working with EHR, claims, or other real-world healthcare data and relational databases.

Compensation

  • In person attendance is required at least once per year for an onsite meeting.

Benefits

  • Truveta is the world's first health provider led data platform with a vision of Saving Lives with Data.
  • Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges.
  • Build and deliver training content, webinars, workshops, and educational resources focused on EHR data, real-world evidence, and the Truveta Platform.

Company info

  • Own onboarding programs and early enablement content for new customers.
  • Maintain deep knowledge of new platform capabilities, data releases, and product enhancements, and communicate those updates to customers through scalable enablement programs.
  • Work directly with customers, including strategic accounts, to help users maximize value from the platform.
  • Advise customers on EHR-based study design, cohort definition, data interpretation, and analytical best practices.
  • Scalable onboarding and other training experience for new and existing customers
  • Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care.
  • Beyond core capabilities, we are seeking problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference.

This listing is sourced directly from Truveta's careers page and normalized into a canonical job model.