M&T Bank
Senior Branch Manager
Monroe, NY · Senior
Sponsorship not specified$82k-$137kDetected 1 day ago
SalesBusiness DevelopmentAuditingPerformance ManagementCustomer SupportLeadershipCommunicationTime ManagementMentoringMicrosoft OfficeInternal Audit
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odds of building a lasting career here
35Risky
Cap-exempt (no lottery)0
Sponsors this role35
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
Thin sponsorship signal and lottery-bound (~30% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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About the role
- Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales.
- Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals.
- Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to assist customers with short and long term solutions.
Responsibilities
- Leads team through coaching, performance management, and setting priority. Builds and develops branch staff.
- Actively models and coaches customer service and needs determination behaviors. Reinforces and maintains accountability for execution of Retail strategy.
- Engages with all team members and business partners as appropriate.
- Promotes an environment that supports a culture of belonging and reflects the M&T Bank brand.
- Maintains M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Ability to communicate and function professionally with all levels of personnel and business partners across the organization.
Requirements
- Bachelor's degree,
- OR in lieu of degree,
- Minimum two years' managerial experience or proven leadership abilities.
- Demonstrated strong knowledge of Business Banking products, services and client relationship management.
- Work with common PC software, including knowledge of Microsoft Office software for word processing and spreadsheets.
Nice to have
- Precision Leadership Certified Bi-lingual/Spanish preferred
- Experience with Internet and email preferred.
Compensation
- M&T Bank is committed to fair, competitive, and market-informed pay for our employees.
- The pay range for this position is $82,100.00 - $136,900.00 Annual (USD).
- The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
- Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals.
- This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch.
Company info
- Researches prospects, and asks for referrals with current customers. - Actively recruits and selects talent to fill positions within Retail and/or M&T Bank. - Actively models and coaches customer service and needs determination behaviors.
- Branch Managers will typically spend some of their time servicing existing customers, and the majority of the time growing the business through proactive sales and outside calling activities.
- Proactively prospects and grows Business Banking relationships through outreach. Builds the bank's presence in the community. Researches prospects, and asks for referrals with current customers.
- Adheres to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
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This listing is sourced directly from M&T Bank's careers page and normalized into a canonical job model.