Miratech

Principal Architect – Digital & CX Modernization

Calgary, AB, Canada · Principal · Full-time

Sponsorship not specifiedDetected 13 days ago

Distributed SystemsAWSGCPAzureCloud PlatformsLeadershipCommunicationMentoring

About the role

Miratech helps visionaries change the world.
Miratech has coverage across 5 continents and operates in over 25 countries around the world.
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Drive Modernization: Define and execute application modernization strategies for legacy platforms and user experiences.
Architect for the Future: Design and promote API-first, microservices-first, and event-driven architectures.
Technical Leadership: Provide architectural direction and mentorship to Team Leads and engineering squads.
Roadmap Ownership: Evaluate existing systems to build migration strategies, risk assessments, and target architectures.
Stakeholder Influence: Collaborate with clients and business leaders; confidently present proposals and negotiate technical approaches with challenging stakeholders.
Integration Focus: Support integration initiatives involving legacy ESBs and modern integration platforms.
Design and promote API-first, microservices-first, and event-driven architectures.
Evaluate existing systems to build migration strategies, risk assessments, and target architectures.
Collaborate with clients and business leaders; confidently present proposals and negotiate technical approaches with challenging stakeholders.
Support integration initiatives involving legacy ESBs and modern integration platforms.

7+ years of experience within Telecom, Contact Center, Customer Experience (CX), or related large-scale enterprise environments.
Familiarity with modern frontend and user experience (UX) frameworks to ensure cohesive end-to-end solutions.
Industry Expertise: 7+ years of experience within Telecom, Contact Center, Customer Experience (CX), or related large-scale enterprise environments.

TOGAF or equivalent architecture certification.
Hands-on experience with Enterprise Service Bus (ESB) platforms.
Deep familiarity with contact center technologies and customer engagement software.
Hands-on experience with cloud platforms (AWS preferred, Azure, or GCP).
A cloud certification is highly desirable.
Cloud Proficiency: Hands-on experience with cloud platforms (AWS preferred, Azure, or GCP).

Strong background in successfully migrating legacy systems to modern, cloud-native architectures.

enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
make the most of the flexibility that comes with remote work.
be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.

Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

This listing is sourced directly from Miratech's careers page and normalized into a canonical job model.