The RealReal

The RealReal

Assistant Manager, Quality Control

Onsite - Perth Amboy, NJ · Mid

Sponsorship not specified$60k-$81kDetected 14 days ago
Machine LearningOutbound SalesAuditingCustomer SupportLeadershipCommunicationAdaptability

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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H-1B wage level

the lottery is wage-weighted — each level is one more entry

Level I · 1×
Level I$100,7551 entry
Level II$127,7332 entries
Level III$154,7313 entries
Level IV$181,7094 entries

The bottom of this range ($59,609) is below the Level I prevailing wage of $100,755. An H-1B cannot be filed below the prevailing wage, so an offer at the floor of this band could not be sponsored as posted.

DOL prevailing wage, 2026-27 wage year · Industrial Production Managers (11-3051) · New York-Newark-Jersey City, NY-NJ. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.

Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

2 transfer filings in the last year, covering 2 workers. Median labor-condition decision: 8 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

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About the role

  • Provide feedback to the fulfillment teams to facilitate a continual evolution and improvement of the outbound customer order fulfillment process.
  • Supervise staff, including scheduling and training, and additional duties as needed.
  • Ensure all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations.

Responsibilities

  • This role will be responsible for helping to manage the Quality and Enablement team within the outbound (fulfillment) operations organization.
  • Initiate and maintain regular communication with stakeholders (i.e. customer service, fulfillment and other operational teams) to resolve and prevent issues and to enhance mutual understanding of processes.

Requirements

  • 3+ years of experience in auditing, process analysis, e-commerce production, training or related fields
  • Minimum of 1 year experience supervising a staff of at least 5, preferably in a warehouse environment
  • Experience working in a distribution center within Outbound operations
  • Experience using data platforms for reporting
  • Proficiency with Google Suite (Forms, Docs, Sheets, Slides, etc.)
  • Strong written and verbal communication skills with ability to tailor communication style to suit the target audience
  • Ability to "push the envelope" to always improve customer SLA's and value-added
  • Strong interpersonal skills and the ability to interact effectively with diverse personalities
  • To The Role
  • Minimum Requirements:
  • Strong knowledge of adult learning principles
  • Comfortable working with large data sets and analyzing reports
  • executive presence
  • Exceptional attention to detail and organization skills
  • services

Compensation

  • Compensation, Benefits, + Perks

Benefits

  • Our ideal candidate works well independently, possesses a strong entrepreneurial spirit and leadership abilities, and brings a positive attitude that will help drive the business forward.

Visa & Work Authorization

  • al employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status

This listing is sourced directly from The RealReal's careers page and normalized into a canonical job model.