Parloa
Forward Deployed Engineer - US
New York Office · Mid
Sponsorship not specified$140k-$160kDetected 59 days ago
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odds of building a lasting career here
54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
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About the role
- As a Forward Deployed Engineer (FDE ) at Parloa, you'll be on the front lines of enterprise AI adoption - delivering cutting-edge technology into some of the most complex environments in the world.
- FDEs are our in-field product engineers.
- What you ship not only makes deployments succeed, it also defines how customers experience Parloa and shapes what our product becomes.
Responsibilities
- As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges.
- You will build what doesn't yet exist, adapt architecture to enterprise realities, and engineer integrations across systems and APIs to make deployments successful.
- Own deployment engineering projects: Lead the technical execution (incl. product engineering) of Parloa's deployments inside large, complex enterprise environments
- Design for scale and resilience: Architect deployment solutions that meet enterprise-grade requirements for performance, reliability, and security
- Engineer solutions where none exist: Build custom extensions, integrations, and configurations to close product gaps and meet enterprise requirements
- Partner with enterprise teams: Collaborate directly with customer engineering organizations to overcome constraints and deliver measurable outcomes
- Guide and mentor others: Collaborate with and provide technical guidance to more junior in-field engineers
- Deliver long-term impact: Work closely with Deployment Strategists to ensure scalable architectures and durable customer value
Requirements
- 4+ years of professional experience in software engineering, systems integration, DevOps, or data engineering roles with direct customer impact
- Proven track record of leading deep technical deployments and integrations in large-scale enterprise environments
- Ability to operate independently in ambiguous, high-responsibility settings, especially when deploying live to enterprise systems
- Degree in Computer Science, Engineering, or related technical field
- We're at the beginning of a new era in customer experience, one where AI doesn't just respond, but understands, reasons, and takes action.
Skills
- Work across systems & stacks: Operate at the intersection of backend engineering, DevOps, and data engineering to ensure seamless delivery
Compensation
- $140,000 - $160,000 USD
Benefits
- We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Company info
- About Parloa Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them.
- If you care about shaping how businesses and customers connect at scale-and want your work to matter in real, everyday moments-this is where you do it.
- Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them.
This listing is sourced directly from Parloa's careers page and normalized into a canonical job model.