Nhfca
Guest Services and Safety Associate, Arleta
Arleta, California, United States · Full-time
Sponsorship not specifiedDetected 302 days ago
ResearchLeadershipCommunicationCollaborationMentoringMicrosoft Office
About the role
- If so, this is the PERFECT POSITION for you!
- Guest Services Associate The Guest Services and Safety Associate (GSSA) play a vital dual role in enhancing the overall guest experience while ensuring a safe and secure environment for all residents, guests, and staff.
- Delegate tasks to GSA team members in alignment with departmental goals and shift needs; complete shift assignment sheets in collaboration with the Operations Manager.
Responsibilities
- This position mirrors the responsibilities of the GSA Lead, with an additional focus on safety, security, and emergency response functions.
- The GSSA will act as a front-line leader for the Guest Services Associates team and serve as a key liaison between departments to support smooth daily operations.
- Team Leadership Collaborate with the Operations Manager to schedule Guest Services Associates to ensure adequate
- Foster a culture of hospitality by ensuring proactive guest engagement and support.
- Lead the implementation and oversight of guest activities; ensure team members are actively involved in enhancing guest experience.
- Conduct or support
- Provide coaching, feedback, and support to the GSA team; participate in the onboarding and training of new staff.
- Perform routine facility checks and patrols to identify and address safety hazards or suspicious activity, report findings to the Operations Manager and Director.
Requirements
- The employee will frequently be required to lift/pull/push/move up to 50 pounds.
- TBD This position to be filled as soon as possible Do YOU meet the REQUIRED MINIMUM QUALIFICATIONS for this position?
Benefits
- shift coverage.
This listing is sourced directly from Nhfca's careers page and normalized into a canonical job model.