ashememorial

ashememorial

PRN Financial Counselor

Jefferson, North Carolina

Sponsorship not specifiedDetected 20 days ago
ComplianceHRCustomer SupportHIPAAPatient CareCommunicationCollaborationProblem SolvingCritical Thinking

About the role

  • Position Overview The Patient Financial Counselor serves as a key resource for patients by providing clear, compassionate guidance on the financial aspects of healthcare.
  • Please contact Human Resources for additional details.
  • How to Apply Interested candidates should submit: Completed application Resume Cover letter Equal Opportunity Employer Ashe Memorial Hospital is an Equal Opportunity Employer.

Responsibilities

  • Support patients with financial assistance and charity care applications
  • Maintain accurate records while ensuring compliance with HIPAA and confidentiality standards
  • Collaborate with internal departments and external agencies to support patient needs

Requirements

  • High School Diploma or equivalent. required
  • Understanding of third-party billing and insurance processes. required
  • Knowledge: Understanding of third-party billing and insurance processes. required

Nice to have

  • Hospital business office experience
  • Experience with Meditech systems
  • Cash handling or payment processing experience
  • Strong communication and customer service skills
  • Attention to detail and organizational ability
  • Problem-solving and critical thinking skills
  • Compassionate, patient-focused approach
  • Professionalism and commitment to confidentiality

Compensation

  • Commensurate with experience
  • Why Join Ashe Memorial Hospital
  • Supportive, team-oriented work environment
  • Meaningful, patient-centered role with direct community impact
  • Recognition as a multi-year Best Place to Work
  • Opportunity for professional growth and development

Benefits

  • PRN employees are eligible for select benefits in accordance with hospital policy.
  • Explain insurance coverage, benefits, and out-of-pocket costs in a clear and professional manner
  • Communicate with insurance providers and third-party payors to verify coverage and resolve issues
  • Education: High School Diploma or equivalent - required
  • Knowledge of medical terminology

Company info

  • "To meet the needs of the community by delivering patient-centered, high-quality health care."
  • We are proud to be recognized as Ashe's Best Place to Work from 2022 through 2025 and for excellence across our providers, staff, and patient care services.
  • Join a team where your work supports not only patient care-but also peace of mind.
  • The Patient Financial Counselor serves as a key resource for patients by providing clear, compassionate guidance on the financial aspects of healthcare.
  • This role supports patients in understanding their financial responsibilities, navigating insurance coverage, and identifying available financial assistance options.
  • Position Overview
  • Position Details

Equal opportunity

  • Ashe Memorial Hospital is an Equal Opportunity Employer.
  • Employment decisions are based on qualifications, merit, and organizational needs.
  • Make a Meaningful Impact
  • Be the person who helps patients feel informed, supported, and confident-ensuring clarity and compassion every step of the way.

This listing is sourced directly from ashememorial's careers page and normalized into a canonical job model.