Checkr
Customer Success Manager
San Francisco, California, United States · Staff+
Sponsorship not specified$169k-$199kDetected 9 days ago
Data VisualizationSalesforceAccount ManagementCustomer SuccessZendeskLeadershipCollaboration
Stay score
odds of building a lasting career here
59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
4 transfer filings in the last year, covering 4 workers. Median labor-condition decision: 8 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date.
- Checkr Trust and Checkr Insurance are fast-growing businesses inside Checkr, serving insurance carriers, marketplaces and other verticals that touch our everyday lives.
Responsibilities
- Own Strategic Accounts End-to-End:
- Drive executive-level alignment on business goals and measurable outcomes
- Drive Adoption & Commercial Growth:
- Partner closely with Sales on renewals and strategic growth motions
- Lead quarterly business reviews that demonstrate ROI and strategic value
- We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range.
- At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection.
- Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences.
- You'll have room to grow your own career, with expanded scope and new opportunities as the company grows
Requirements
- Experience managing a book of enterprise accounts in Customer Success, Strategic Account Management, or a similar post-sale role in B2B SaaS
- Experience owning enterprise or high-growth accounts with meaningful revenue responsibility
- A track record of driving both retention and expansion
- Comfort working with executive stakeholders as well as customer technical teams
- Experience in a high-growth environment
Skills
- Adoption
- Retention
- Expansion
- Executive alignment
- Long-term value realization
- Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.
Compensation
- For more information on our compensation philosophy, see our website.
- OR Base Salary range (San Francisco, CA)
- $169,000 - $199,000 USD
Benefits
- Learning and development allowance
- Competitive cash and equity compensation, and opportunity for advancement
- 100% medical, dental, and vision coverage
- Up to $25K reimbursement for fertility, adoption, and parental planning services
- Flexible PTO policy
- Monthly wellness stipend
- In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages.
- A relocation stipend may be available for those willing to relocate to a Checkr hub location.
Company info
- Customers include Uber, Pennymac, Airbnb, Doordash, and Anthropic.
- We're a team that thrives on solving complex problems with innovative solutions that advance our mission.
- We're looking for a Customer Success Manager who can help us get there by turning strong customer relationships into deep adoption, durable retention, and meaningful expansion.
- Serve as the primary post-sale owner for high-impact, high-visibility customers
- Ensure customers move from contract to meaningful production usage quickly
- Contribute to the processes and best practices that let the team support more customers without losing quality
- Learn our product and data deeply and explain it clearly to customers
- Work with customers' teams to understand their workflows and what's slowing adoption
- You'll work with sophisticated customers solving complex trust and safety problems
This listing is sourced directly from Checkr's careers page and normalized into a canonical job model.