Siena AI
Product Education & Community Lead
New York
Sponsorship not specifiedDetected 53 days ago
Agentic AIFigmaSalesIntercomShopifyResearch
About the role
- You can take a complex, fast-moving product and dissect it into something people understand - across whatever format the moment needs: a demo, a workshop, a doc, a short video, a certification path.
- Second, you know how to turn that understanding into something that sells.
- You break features into sellable units, and you teach the team how to put them in front of a customer.
Responsibilities
- You translate product depth into sellable units, and you own demo quality and demo-to-close conversion as outcomes, not activities.
- Third, you build the community that turns all of that into a network that compounds.
- Real ownership. You will own problems, not tasks, with the autonomy to solve them your way and the trust to do it without a manager in your inbox.
Requirements
- You can demo, break, and teach a product at depth.
- You have a track record of turning complex products into skills people actually retain.
Nice to have
- You're doing this exact job at another AI company today.
- You've scaled a customer community from zero.
- Built one, not managed one.
- You've built product or sales enablement that measurably moved win rate.
- You're a generalist trainer who's comfortable a layer above the product.
- This role lives inside it.
- Your background is L&D or corporate training only.
- You've managed a community but never built a compounding system.
Skills
- Siena is the Agent of Record for consumer brands.
- One agent across every surface, with shared memory, shared context, and shared tools.
- Hundreds of brands already run real customer volume on Siena in production.
Compensation
- Great salary plus equity or stock grants.
Benefits
- The curriculum, certifications, workshops, and learning paths-public and private.
- Internal team education.
- Every product release becomes a learning moment within 48 hours of ship, not a Slack post that scrolls away.
- Every new hire ramps through your program, and every release lands as a learning moment inside 48 hours of ship.
Company info
- We are a small, fully distributed, global team.
- We have built leverage into how we work, which is what lets a team this size move at the speed we do.
- We hire athletes.
- Everyone here owns real outcomes, defaults to writing over meetings, communicates with directness, and acts the moment they see something worth acting on.
- Low ego, high standards, fast clock.
- If you want to own real problems rather than close tickets, keep reading.
- A category we are creating. The Agent of Record is new ground, with unsolved problems and cutting-edge models, not a crowded field to compete in.
- Product fluency, made teachable. You go deep on the product, then turn that depth into content people actually retain-across formats, for both customers and the internal team. This is the root of everything else in the role.
- You make the team and the customers great at the product.
- Community. AI Labs, Siena Renaissance, founder voices, the customer council. Today it's events and one-off moments. You build the system that turns customers and prospects into a flywheel.
- Siena Academy v2 is live. Core curriculum shipped, with the first cohort of customers and team members through it.
- One-to-many product workshops run weekly - activating customers, teaching them to use the platform properly, and expanding them into new use cases and SKUs.
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This listing is sourced directly from Siena AI's careers page and normalized into a canonical job model.