IXL Learning

IXL Learning

Teacher Membership Specialist

Raleigh, NC · Junior

Sponsorship not specifiedDetected 16 days ago
SalesforceCustomer SupportResearchCommunicationCollaborationProblem SolvingCritical Thinking

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odds of building a lasting career here

40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 19 green-card filings in this occupation, 95% were for a worker who already held the job.

Files H-1B transfers

4 transfer filings in the last year, covering 4 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an upbeat, customer-focused, and analytical individual to join the Membership Services team.
  • You are someone who is passionate about and dedicated to providing the highest quality of service to our growing customer base.
  • This position requires you to be in our Raleigh, NC, area office.

Responsibilities

  • Perform tasks related to sales support such as handling inbound trial and small quote requests, answering inbound sales and product questions, providing pricing information, and logging customer communication in Salesforce
  • Support IXL classroom and school site license accounts

Requirements

  • Bachelor's Degree
  • Prior experience with phone systems and communication via email

Nice to have

  • Any K-12 classroom experience is a plus

Benefits

  • Effectively communicate key product features and benefits to customers via email and phone
  • Rosetta Stone provides an immersive learning experience for 25 languages

Company info

  • The ideal candidate will enjoy working with customers and responding to incoming inquiries.
  • We are looking for a quick learner who is flexible and can take on a variety of independent projects.
  • Respond to membership questions and assist customers with account purchases, upgrades, renewals, and inquiries
  • Provide exceptional customer service to current and prospective customers
  • Wyzant is the nation's largest community of tutors, covering 300+ subjects

This listing is sourced directly from IXL Learning's careers page and normalized into a canonical job model.