IXL Learning
Teacher Membership Specialist
Raleigh, NC · Junior
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About the role
- IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an upbeat, customer-focused, and analytical individual to join the Membership Services team.
- You are someone who is passionate about and dedicated to providing the highest quality of service to our growing customer base.
- This position requires you to be in our Raleigh, NC, area office.
Responsibilities
- Perform tasks related to sales support such as handling inbound trial and small quote requests, answering inbound sales and product questions, providing pricing information, and logging customer communication in Salesforce
- Support IXL classroom and school site license accounts
Requirements
- Bachelor's Degree
- Prior experience with phone systems and communication via email
Nice to have
- Any K-12 classroom experience is a plus
Benefits
- Effectively communicate key product features and benefits to customers via email and phone
- Rosetta Stone provides an immersive learning experience for 25 languages
Company info
- The ideal candidate will enjoy working with customers and responding to incoming inquiries.
- We are looking for a quick learner who is flexible and can take on a variety of independent projects.
- Respond to membership questions and assist customers with account purchases, upgrades, renewals, and inquiries
- Provide exceptional customer service to current and prospective customers
- Wyzant is the nation's largest community of tutors, covering 300+ subjects
This listing is sourced directly from IXL Learning's careers page and normalized into a canonical job model.