guidewaycare
Ambulatory Care Triage RN [Full-Time]
Birmingham, Alabama, United States · Full-time
No sponsorshipDetected 20 days ago
ComplianceOutbound SalesHIPAAEpicCernerEHR/EMRPatient CareCommunicationCritical ThinkingMentoringMicrosoft Office
About the role
- We are seeking an experienced and compassionate Registered Nurse to join our elite team of remote triage professionals.
- This role is ideal for nurses with strong ambulatory, outpatient, primary care, specialty clinic, or physician practice experience who thrive in a fast-paced environment and are passionate about delivering exceptional patient care remotely.
- As a Remote RN Triage Nurse, you will provide clinical assessment, symptom management, patient education, and care coordination services through telephone and digital communication platforms.
Responsibilities
- Support onboarding and training of new team members through shadowing, coaching, and reinforcement of best practices.
- Collaborate with physicians, advanced practice providers, clinical staff, and practice administrators to ensure continuity of care.
- Maintain compliance with organizational policies, HIPAA requirements, and clinical quality standards.
- Able to house company equipment needed to perform job
Requirements
- Required Skills/Abilities:
- Ability to hear in normal range and wear a headset / earpiece
Skills
- Active, unrestricted Registered Nurse license in a compact licensure state.
- Prior RN triage experience in an ambulatory or outpatient setting strongly preferred.
- Previous remote nursing or telephone triage experience preferred.
- Strong clinical assessment, critical thinking, and decision-making abilities.
- Experience utilizing electronic medical records such as Epic, Cerner, Greenway, Athenahealth, or similar systems.
- Proficiency with Microsoft Office and other standard office technologies.
- Ability to work independently while following established clinical protocols and workflows.
Benefits
- Benefits package including:
- Flexible Spending Account (FSA),
- Company paid short- and long-term disability,
- and other voluntary benefit programs for employees and their eligible dependents.
- 401(k) retirement plan with a company match
- Medical Insurance
- Vision Insurance
- Assess symptoms, determine appropriate levels of care, and provide patient education and clinical guidance.
- Coordinate care across providers, specialists, and healthcare teams to support positive patient outcomes.
- Document assessments, recommendations, and communications accurately within electronic medical records (EMRs).
Company info
- About Guideway Care*
- Guideway Care is The Patient Activation Company™.
- We don't just "engage" patients; we activate them.
- By utilizing our proprietary Motivational Patient Guidance (MPG) model and AI-powered technology, we resolve the practical and psychological barriers that prevent patients from taking their "next right action."™
- Perform other duties necessary to support our mission, values, and commitment to patient-centered care.
Equal opportunity
- As an Equal Opportunity Employer, we support and value diversity, dignity, and respect in our work environment, and are committed to creating an inclusive environment in which everyone can thrive.
Visa & Work Authorization
- Guideway Care does not offer Immigration or work visa sponsorship
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This listing is sourced directly from guidewaycare's careers page and normalized into a canonical job model.