Gibson Dunn

IS Support Specialist - LA

Los Angeles · Senior

Sponsorship not specified$95k-$115kDetected 22 days ago

iOSGraphic DesignCustomer SupportCommunicationOrganizational SkillsMicrosoft Office

About the role

Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes.
Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes.
The firm's work is distinguished by a unique combination of precision and vision.

Superior experience with computer hardware, printers, smartphones and audio-visual communications equipment.
Strong problem solver, with an ability to work well under pressure.
Ability to remain calm and reasoned under pressure.
Ability to work overtime as necessary.
Providing technical support and assistance outside of normal business hours as required.
Strong verbal, written, interpersonal and team skills.
Strong customer service skills.
Proven experience effectively resolving critical/major incidents, particularly those that have an impact on high level stakeholders (partners, senior and C-level management).
Strong project planning, organizational and execution skills.
Strong ability to build and maintain trusted relationships and effectively collaborate at all levels and across all disciplines.
Ability to be flexible to meet varied and changing business requirements.
Physically able to move equipment.
Experience providing IS support in a Legal or Professional Services environment.

Bachelor's degree in a related field preferred or technical school training with equivalent experience also considered.
Minimum 5+ years of relevant experience.

The annual compensation range for this position is $95-115k.
The salary offered within this range will depend upon qualifications and other operational considerations.
For technical difficulties with our online application, please contact us at staffrecruiting@gibsondunn.com.
Our recruiting support team will respond as soon as possible.
Gibson Dunn is committed to ensuring equal employment opportunities for all qualified applicants, including individuals with disabilities.
We strive to ensure an inclusive and accessible hiring experience.

Listening attentively to the problems or issues described by customers and logging all pertinent information into the call tracking program, ServiceNow.
Promoting effective utilization of firm-provided software applications to customers.
We strive to ensure an inclusive and accessible hiring experience.

If you require a reasonable accommodation to complete an application, participate in an interview, or otherwise take part in the recruitment process, please contact us at recruiting-accommodations@gibsondunn.com.
Please note, this is a dedicated email inbox established exclusively to assist applicants with accommodation request related to the recruitment process.
Inquiries about the status of an application or other non-accommodation matter will not receive a response.

This listing is sourced directly from Gibson Dunn's careers page and normalized into a canonical job model.