CSC Generation

AI Solutions Engineer

Hybrid- Toronto, ON

Sponsorship not specifiedCAD 75k-CAD 85kDetected 1 day ago

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About the role

Sur La Table needs AI-powered automations and tooling that work across marketing, operations, creative, and logistics - and this role exists to build, ship, and own them.
As AI Solutions Engineer, you will design and deploy production-grade automations, evaluate and recommend AI tools, set the integration patterns other teams build on, and own the reliability of everything that goes live.
Success in the first 6-12 months means live production automations with active cross-departmental usage, documented reductions in manual labor, and sound build-vs-buy decisions that shape Sur La Table's AI tooling strategy.

Build and deploy AI tools and automations across Sur La Table's teams including image processing, feed optimization, content generation, reporting, document processing, and workflow streamlining.
Automate day-to-day workflows across the business. Replacing manual, repetitive processes (data entry, document extraction, audits, approvals, reporting) with reliable, low-maintenance pipelines.
Build MCP servers and AI-agent architectures. Reusable connectors, Claude Desktop extensions, and agent tooling that let AI systems securely access internal data, platforms, and APIs.
Work directly with teams to understand their manual processes, map them, and build AI-powered solutions that replicate and improve them.
Write scripts (Python, JavaScript/TypeScript) and design AI workflows using platforms like Claude and ChatGPT alongside workflow automation tools (n8n, Zapier, Make, or similar).
Drive AI adoption - run enablement sessions, hands-on trainings, and office hours, and build internal documentation and knowledge bases so teams can self-serve.
Evaluate vendor AI tools. Run pilots, assess ROI and feasibility, and make build-vs-buy recommendations that shape Sur La Table's AI tooling.
Own production reliability of what you ship. Monitoring, error-alerting, root-cause analysis, and data-integrity fixes.

Ability to evaluate options and make recommendations that influence org-level tooling decisions.

Experience operating production AI/automation systems with monitoring and alerting.
Background in retail, DTC, or multi-brand e-commerce environments.
Experience training or onboarding non-technical users on new tools.
Familiarity with data tooling ( SharePoint/Excel, SQL) and dashboards/data products.
Experience with n8n specifically.
The people who do best here are builders.
They take ownership, move fast, and want to see the direct impact of their work.
Recruiter Screen - A 30-minute conversation with our recruiting team to align on the role, your background, and what you are looking for.

Paid time off policies, RRSP match, medical, dental, and vision coverage, a variety of supplemental benefit options, and employee discounts across our portfolio of brands.
We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
From monthly spotlights to the Golden Whisk awards and cooking class perks, our culture blends recognition with hands-on experiences.
New team members are welcomed with care and inspired by wellness events, inclusive stories, and a personal touch that makes you feel right at home.
If you need assistance or accommodation due to a disability, please contact hrbenefits@cscshared.com.

At Sur La Table, community, culinary joy, and celebration are at the heart of who we are.

This listing is sourced directly from CSC Generation's careers page and normalized into a canonical job model.