Rimini Street

Rimini Street

Forward Deployed Engineer (Agentic AI)

Remote United States · Principal

Sponsorship not specified$140k-$180kDetected 31 days ago
TypeScriptPythonJavaGoC#ScalaReactAngularFull-Stack DevelopmentSQLVector DatabasesAWSAzureCI/CDRESTMachine LearningLLMsRAGAgentic AIAI OrchestrationIncident ResponseSalesforceSAPERP

About the role

  • Integrate solutions with client identity, secrets management, network controls, incident response and compliance tooling.
  • Abstract field learnings into reusable patterns, accelerators and reference architectures that feed back into Innovation and shape product direction, methodology and the next engagement.
  • We are looking for engineers with the depth to operate independently inside enterprise client environments, the breadth to span production engineering and applied AI, and the demonstrated ability to ship in a discipline that is still being defined.

Responsibilities

  • Reporting to the VP, Innovation, Solution Delivery, the Forward Deployed Engineer (Agentic AI) embeds with enterprise clients to design, build and operationalize agentic AI solutions in production.
  • You will build production outcomes for clients, integrate agentic systems with enterprise platforms and systems of record, and stay accountable through cutover, early production and handover to ongoing support.
  • Design target architectures that fit the client's environment, regulatory posture and platform preferences, selecting the right substrate per engagement across hyperscale AI services, ServiceNow and other enterprise AI platforms.
  • Build and tune retrieval pipelines, prompt architecture, guardrails, agent orchestration and human-in-the-loop controls that hold under real production variation.
  • Implement enterprise-safe agent tool execution, including permission scoping, approval gates, audit trails and rollback paths for any agent action that touches systems of record.
  • Build evaluation suites that catch hallucinations, regressions, grounding gaps and quality drift, and implement production observability for latency, token usage, error rates, accuracy and output drift.
  • Stay engaged through cutover and the first production iteration cycle, then run a structured handover to the ongoing support team, including documentation, runbooks and knowledge transfer.
  • Act as an escalation backup to the support team after handover, stepping back in when issues exceed the support team's depth or when the system needs architectural intervention.
  • Build trusted advisor relationships with client engineering, data, security and business stakeholders, and communicate clearly to both engineering teams and C-level audiences.

Requirements

  • 8+ years of professional engineering experience across production systems, with significant production rather than purely advisory time.
  • Proven track record working directly with Fortune 500 or Global 2000 enterprise clients in ambiguous, complex environments.

Skills

  • Hands-on retrieval-augmented generation, including chunking, embeddings, vector stores and reranking.
  • Production observability for AI systems, including latency, token usage, error rate and output drift instrumentation.
  • Durable execution frameworks, event-driven architectures or workflow orchestration at enterprise scale.

Compensation

  • Rimini Street Inc. offers a comprehensive compensation and benefits package to employees.

Benefits

  • Medical, Dental, and Vision insurance
  • Disability insurance
  • Paid Parental Leave
  • Generous Paid time off (PTO)

Company info

  • Company
  • We dream big and innovate boldly.
  • Colleagues
  • We work with extraordinary people who create a culture of mutual respect and collaboration.
  • Clients
  • We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.
  • Community
  • We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we've made positive impacts in six continents for over 425 charities.
  • Nasdaq-listed under ticker symbol RMNI since October 2017
  • Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
  • Over 2,000 team members in 23 countries
  • US and international recognition for industry leadership and philanthropic efforts.
  • To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com
  • The role is platform-agnostic by design and adapts to whichever AI platform best fits the client, including hyperscale AI services, ServiceNow and other enterprise AI platforms.

Equal opportunity

  • Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

Visa & Work Authorization

  • for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applica
Apply directly at Rimini Street →Create a free account for alerts like thisView Rimini Street immigration profile

This listing is sourced directly from Rimini Street's careers page and normalized into a canonical job model.