Amadeus
Manager, Account Management
Irving, Texas · Exec
Sponsorship not specified$20k-$30kDetected 29 days ago
AccessibilityProject ManagementSalesforceCRMSalesAccount ManagementBusiness DevelopmentNegotiationCustomer SuccessResearchCommunicationAdaptabilityMicrosoft Office
About the role
- Reporting to the VP of OTA & Consolidator Sales & Account Management, the Sales & Account Executive is responsible for the overall commercial and contractual relationship with his/her customer(s).
Responsibilities
- Builds account development plan to drive the overall business
- Coordinates with Solutions experts and product specialists to create unique product packages
- Qualify leads with support and insights from the other members of commercial team (solutions consulting & customer success management)
- Lead Contract negotiation
- Leads the company's efforts to maintain and expand relationships with key decision makers in the assigned accounts
- Develop strong rapport with primary customer point of contacts and develop extensive network of relationships across customer organization (up, down and sideways)
- Actively partners with customer success management to drive adoption
- Drive the opportunity cycle in Sales Force (create/ update/close) and ensure accuracy of customer data
- We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
- Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
Nice to have
- Bachelor's degree in business and/or equivalent work experience.
- Able to understand overall business cases and anticipate customer needs based on research, valued expertise in client industry, and discovery
- Highly adaptable and capable of evolving the business plan
- Able to capture customer feedback and satisfactions scores
- MS Office, Salesforce
- Business fluency in English.
- Has extensive product portfolio knowledge
- Able to clearly articulate product value proposition to consumers
Compensation
- Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
Benefits
- Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
- Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
- Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
- We care about our employees and strive to provide a supportive work environment.
- Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
Company info
- Maintain engagement with customers and internal teams post sale
- Hold regular business reviews with customers to review performance, share company updates, market insights and align priorities and plans in coordination with customer success management for the customer success plan
- Identify and facilitate executive meetings, workshops and joint marketing engagements with customers
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This listing is sourced directly from Amadeus's careers page and normalized into a canonical job model.