Levitate

Levitate

Customer Success Specialist

Raleigh, NC

Sponsorship not specifiedDetected 13 days ago
Customer SuccessLeadershipCommunicationCritical ThinkingTime Management

About the role

  • We believe the best work comes from people who are curious, driven, and excited to grow.
  • Our five core values guide everything we do, and we look for teammates who embody the traits that make those values come to life: Creating Magic ✨ You have the persistence and grit to turn ambitious ideas into remarkable outcomes.
  • Making Data-Driven Decisions 📊 You pair creativity with insights to make smarter, faster choices.

Responsibilities

  • Maintain a customer book of business where you're responsible for customer satisfaction and hitting monthly retention goals
  • Maintain up-to-date knowledge about company products and services as they evolve

Nice to have

  • Experience in a customer-facing role is preferred

Benefits

  • Our commitment to our staff is showcased not only through our strong company culture, but also through our employee-centric benefits and programs including:

Company info

  • Serve as the main point of contact to develop and maintain relationships with customers
  • Provide onboarding and training to new customers to assist them in reaching their goals.
  • Ensure customers get fast time-to-value and are engaged with the product
  • Ability to work independently and as part of a team

This listing is sourced directly from Levitate's careers page and normalized into a canonical job model.