Equip
Caregiver Coach - Remote (CST)
Remote - USA
Sponsorship not specifiedDetected 2 days ago
SpringPatient CareCommunicationProblem SolvingTime ManagementMentoring
About the role
- The Caregiver Coach is an integral member of a patient's multidisciplinary care team.
- The role of the Caregiver Coach is to ensure that caregivers successfully integrate into Equip treatment by adhering to their care plans and fully engaging in treatment.
- The Caregiver Coach is accountable for balancing patient engagement in treatment and adherence to the care plan with patient satisfaction and retention in treatment.
Responsibilities
- Implement motivational strategies with caregivers to engage with their care plans, including monitoring adherence to care plans and completion of program elements.
- Participate in multidisciplinary treatment team huddles to support patient progress in treatment.
- Maintain an availability calendar allowing caregivers to schedule appointments.
- Conduct proactive outreach (phone calls/messaging), missed appointment recovery, reminders, tracking, and support to ensure full engagement with the care plan.
- and referring personalized resources to support family.
- Build a relationship of respect and trust with the caregiver.
- Ensure personalization of care plans by making program recommendations and coordinating services to ensure caregiver needs are met - examples include, but are not limited to, booking additional care team member sessions and registering for groups; preparing and ordering customized grocery lists; and referring personalized resources to support family.
- Perform other duties as assigned.
Requirements
- Ability to connect with a range of diverse people with varying lived experiences.
- Ability to identify and direct patients and families in achievement of treatment goals.
- Strong organizational and time management skills with a proven track record of meeting goals.
- Comfortable with ambiguity and ability to think critically to quickly and accurately work through challenges in a fast-paced, fluid environment.
- Ability to provide 33 hours a week of availability for direct patient care, including groups, new patients and follow-up sessions.
- Ability to commit to working until 8pm two evenings per week (you choose which evenings).
- Ability to commit to a minimum of 20 hours of direct patient care after 2pm in the respective patient care time zone throughout the week.
- 2+ years of experience working with families/supports in a health care setting including, but not limited to, coaching, case management, mentorship, social work, or milieu therapy.
- Lived experience as an eating disorder support for a loved one in firm/stable recovery.
- Passion for evidence-based care and ability to learn, practice, and develop new coaching skills.
- Strong oral and written communication skills with the ability to build effective, professional, and collaborative relationships both internally and externally.
- Strong attention to detail.
- Comfortable working with and learning new technologies
- Comfortable working remotely (including the requirement to be on camera).
- Compensation & Benefits Package
- Compensation:
- Earning Potential Range: $54,000 to $65,000 Base Pay + 15% Annual Performance-Based Bonus Potential
Compensation
- Earning Potential Range: $54,000 to $65,000 Base Pay + 15% Annual Performance-Based Bonus Potential
- You can receive 5 free therapy sessions and 5 free coaching sessions per year for you and each of your dependents.
Benefits
- Competitive Medical, Dental, Vision, Life, and AD&D insurance.
- Equip pays for a significant percentage of benefits premiums for individuals and families.
- Spring Health, a 100% employer-paid mental health benefit through Guardian.
- Employee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more!
- HealthJoy, a 100% employer-paid platform connecting you to a healthcare concierge who can help you navigate your benefits.
- $50/month stipend added directly to an employee's paycheck to cover home internet expenses.
- Initial work-from-home stipend of up to $500.
- Reload of $200 on the home office stipend at the 3-year mark and then every other year after that (year 5, year 7, etc.).
- Other Benefits
Equal opportunity
- Guide caregivers in developing advocacy-related documentation, including 504 Plan accommodation request letters.
This listing is sourced directly from Equip's careers page and normalized into a canonical job model.