Etsy

Senior Product Manager, Trust Experience

Brooklyn, New York · Senior · Full-time

Sponsorship not specified$157k-$203kDetected 10 hours ago

Detection EngineeringProduct StrategyStakeholder ManagementCustomer SupportResearchCommunication

About the role

Company Description Etsy is the global marketplace for unique and creative goods.
As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.
Salary Range: $157,000.00 - $203,000.00 What's the role?

Passionate about building safe experiences for our members.
We believe that marketplace integrity is about building an empathetic ecosystem where users understand the rules, have a voice when they disagree, and trust their accounts are protected, all while meeting global regulations and privacy standards.
This Enforcement Experience team partners closely with other Product teams, Legal, Research, Design, Analytics and Operations partners to build experiences that ensure sellers can grow on Etsy while remaining compliant with our policies.
This team works closely with the Detection and Enforcement Initiative and Customer Support Initiative, Engineering, Ops, Analyst and Design teams.
This team is located in the US, with partner teams also located in Dublin and Mexico.

$157,000.00 - $203,000.00
In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.

Be responsible for defining a clear vision for your product area, outlining business and customer outcomes that balance enforcement with user remediation and transparency
Own direction and outcomes by setting product vision, strategy and success criteria grounded in customer and business value.
Drive focus through evidence by prioritizing problems and opportunities based on potential impact, learning and strategic alignment.
Lead discovery by defining hypotheses, learning plans and decision points in partnership with cross-functional peers (including engineering, operations, design, and analytics and Legal).
A strong belief in Etsy's vision, mission and values.

If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know.

While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

This listing is sourced directly from Etsy's careers page and normalized into a canonical job model.