Blackline Safety
Order Management Representative
Calgary, Alberta, Canada
Sponsorship not specifiedDetected 15 days ago
CRMExcelCustomer SupportLeadershipCommunicationCollaborationOrganizational SkillsMicrosoft OfficeSharePoint
About the role
- Our team at Blackline Safety is growing!
- The Order Management Representative is responsible for processing and managing customer orders accurately and efficiently from entry to delivery.
- This role ensures a smooth order lifecycle by coordinating with internal departments and providing excellent customer service.
Responsibilities
- Minimum 1 year experience in customer service, order processing, sales support, or a related field.
- Solid mathematical skills for order validation and partner inquiry support.
- Outgoing team player with a positive, ambitious attitude; offers solutions to drive business improvements.
- Apply today and help us build a safer, more connected world.
Requirements
- High school diploma or equivalent required.
- Proficiency in credit card payment processing via automated systems.
- Hands-on experience with CRM systems.
- About You: High school diploma or equivalent required.
Skills
- clear, concise, courteous, and professional.
- Proven customer service experience, with passion for exceptional care and empathy for client needs.
- Proactive approach to resolving customer issues while firmly upholding company policies.
- Experience supporting dynamic sales teams.
- Highly organized, detail-oriented, and adept at multitasking in fast-paced environments.
- Diversity, Equity & Inclusion Blackline Safety is powered by the diversity of our talented employees.
- Blackline Safety does not request payment or personal financial information at any stage of the recruitment process.
- Please exercise caution, and do not respond to emails or other communications that are not from a Blackline Safety email address.
- They may include:
Benefits
- We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, or sexual orientation.
- Our Total Rewards offerings are designed to support the diverse needs of our global workforce and vary based on employment type and location.
Company info
- Liaise with the Regional Sales Managers, the Client Success team, the Production & Shipping teams as well as our Distributors & Customers.
- Resolve concerns for our internal and external customers.
- Provide information to our customers via e-mails and phone-calls in a proactive, prompt, and professional manner.
- Support the Client Success team in the renewal of service plans for our existing customers.
- As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best.
- At Blackline Safety, we offer more than just a job-we offer a career with purpose.
- We are committed to ensuring an accessible and equitable experience for all candidates.
- Unauthorized Recruitment Communication Alert We are aware of the instances in which individuals are receiving fraudulent job offers or interview requests that are fraudulently alleged to be from Blackline Safety.
Equal opportunity
- We are an equal opportunity employer.
- If you require accommodation during the recruitment process, please contact us at careers@blacklinesafety.com.
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This listing is sourced directly from Blackline Safety's careers page and normalized into a canonical job model.