Astrocade

Astrocade

Community Manager

Palo Alto

Sponsorship not specifiedDetected 2 days ago
RESTUnityEpicResearch

About the role

  • This is a hands-on, in-the-Discord role with real ownership over the systems underneath it - we care as much about how you simplify the operation as how you grow it.

Responsibilities

  • Build direct relationships with our top creators: make them feel seen, get the most out of their work, and turn them into the center of gravity for everyone else
  • Automate creator service end to end - bug reporting, general knowledge, and escalation bots - so support scales past what a person can do by hand
  • Own the referral program and the creator payout system - strategy, infrastructure, and monitoring
  • Use the product every day like the rest of us: play the games, build with the tools, ship things
  • Have 5-10+ years in community management for consumer or tech products, likely carrying a Senior CM, Community Lead, or Head of Community title today
  • Join us to help build the future of interactive entertainment!
  • Have genuine curiosity to use and create with the product, not just manage the channel around it

Compensation

  • Competitive salary, meaningful equity, and performance bonus.

Benefits

  • Competitive salary, meaningful equity, and performance bonus.
  • 100% employer-paid medical, dental, and vision insurance for employees and eligible dependents.
  • Flexible PTO and unlimited sick time.
  • $500/month Lifestyle Benefit for wellness, fitness, meals, house cleaning, and more.
  • $200/month Fun Benefit to spend on hobbies, travel, games, concerts, or whatever brings you joy.
  • Up to 16 weeks paid parental leave for birth parents and 12 weeks for non-birth parents, plus a $1,500/month childcare benefit.
  • $2,000 workspace setup allowance and $200/month commuter benefit.
  • 401(k) retirement plan through Human Interest.

This listing is sourced directly from Astrocade's careers page and normalized into a canonical job model.