Astrocade
Community Manager
Palo Alto
Sponsorship not specifiedDetected 2 days ago
RESTUnityEpicResearch
About the role
- This is a hands-on, in-the-Discord role with real ownership over the systems underneath it - we care as much about how you simplify the operation as how you grow it.
Responsibilities
- Build direct relationships with our top creators: make them feel seen, get the most out of their work, and turn them into the center of gravity for everyone else
- Automate creator service end to end - bug reporting, general knowledge, and escalation bots - so support scales past what a person can do by hand
- Own the referral program and the creator payout system - strategy, infrastructure, and monitoring
- Use the product every day like the rest of us: play the games, build with the tools, ship things
- Have 5-10+ years in community management for consumer or tech products, likely carrying a Senior CM, Community Lead, or Head of Community title today
- Join us to help build the future of interactive entertainment!
- Have genuine curiosity to use and create with the product, not just manage the channel around it
Compensation
- Competitive salary, meaningful equity, and performance bonus.
Benefits
- Competitive salary, meaningful equity, and performance bonus.
- 100% employer-paid medical, dental, and vision insurance for employees and eligible dependents.
- Flexible PTO and unlimited sick time.
- $500/month Lifestyle Benefit for wellness, fitness, meals, house cleaning, and more.
- $200/month Fun Benefit to spend on hobbies, travel, games, concerts, or whatever brings you joy.
- Up to 16 weeks paid parental leave for birth parents and 12 weeks for non-birth parents, plus a $1,500/month childcare benefit.
- $2,000 workspace setup allowance and $200/month commuter benefit.
- 401(k) retirement plan through Human Interest.
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This listing is sourced directly from Astrocade's careers page and normalized into a canonical job model.