Alasco
Working Student AI & Customer Operations (m/f/d)
München, DE
Sponsorship not specifiedDetected 2 days ago
LLMsHubSpotCRMOnboardingZendeskCommunication
About the role
- Some of them will replace manual work the team currently does by hand.
- Field of study matters less than how you think and work.
- You've experimented with AI or automation tools and can show something you've built, tested, or broken.
Responsibilities
- Build AI-powered workflows that support customer onboarding and product adoption, think automated check-ins, smart content delivery, usage-based triggers.
- Test new AI tools and prompting approaches for customer-facing use cases; document what works.
Requirements
- Must haves: You are enrolled in a degree program.
- You are comfortable working with data: pulling it, reading it, drawing conclusions from it.
- You are enrolled in a degree program.
Nice to have
- Experience with CRM or CS tooling (HubSpot, Gainsight, Zendesk or similar).
- Prompt engineering experience or work with LLM APIs.
- Prior exposure to B2B SaaS, real estate, or a startup environment.
- Regular company and team events.
- You will help shape them.
- Modern tools including AI to help you work more efficiently, stay better prepared, and learn faster.
- About Alasco Real estate is one of the world's largest, most capital-intensive - and least digitized - industries.
- We're changing that.
Benefits
- Support the CE team in day-to-day operations: tracking health scores, importing data, preparing Onboarding/Training materials.
Company info
- Analyze customer usage data to spot where customers get stuck and work with the team to fix it.
- Create and maintain enablement content: guides, templates, and short video walkthroughs that help customers get up to speed without hand-holding.
This listing is sourced directly from Alasco's careers page and normalized into a canonical job model.