Verkada

Verkada

Technical Content Delivery Manager

San Mateo, CA United States · Senior · Full-time

No sponsorship$150k-$210kDetected 5 days ago
Data ScienceAgentic AIValuationIntercomLeadershipCollaborationOrganizational Skills

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odds of building a lasting career here

61Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 19 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 100%

Of 12 labor certifications old enough to have been used, 0 expired without the employer filing the next step. Median time from filing to decision: 505 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

DOL often reclassifies their job titles

The Department of Labor assigned a different occupation than this employer requested on 40% of its 15 wage determinations — against a 18% norm. The occupation sets the prevailing wage floor.Reclassification is routine and can reflect genuinely hybrid roles; it is not by itself evidence of underpayment.

Files H-1B transfers

24 transfer filings in the last year, covering 24 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • As a Technical Content Delivery Manager on the Solutions Engineering (SE) Enablement team, you will drive the platform strategy, content curation, and discoverability architecture for technical enablement assets across the global SE organization. In this role, you will report directly to the Director of Solutions Engineering Enablement and own the end-to-end administration and data organization structure of our Learning Management System (LMS) powered by HighSpot.
  • You will bridge the gap between complex product engineering and field readiness, leveraging a strong understanding of Verkada's physical security platform to design intuitive content hierarchies. By collaborating with IT/Data teams on AI best practices, you will optimize semantic searchability while owning the advanced analytics, feedback loops, and deprecation workflows necessary to maintain a pristine, high-impact technical repository.
  • As a Technical Content Delivery Manager on the Solutions Engineering (SE) Enablement team, you will drive the platform strategy, content curation, and discoverability architecture for technical enablement assets across the global SE organization.

Responsibilities

  • LMS Data Architecture & Ownership: Manage and optimize the HighSpot LMS as the "single source of truth" for the global SE organization.
  • Design, implement, and govern the foundational data organization and folder structure, ensuring it aligns logically with Verkada's product matrix (Command, Cameras, Access Control, Environmental Sensors, Alarms, Workplace, Intercom, and Audio).
  • AI Collaboration & Search Optimization: Partner with internal IT and Data teams to implement AI best practices, automated tagging, and semantic search configurations within HighSpot.
  • Advanced Content Analytics & Reporting: Own the metrics, reporting dashboards, and performance analysis for all LMS content.

Requirements

  • 5+ years of combined experience in Technical Enablement, Content Management, or Content Architecture within enterprise SaaS, IoT, hardware, or networking industries.
  • Proven track record collaborating with IT, data science, or engineering teams to leverage AI analytics, conversation intelligence, or semantic search optimization.
  • Exceptional cross-functional leadership skills with the ability to serve as the structured voice-of-the-field, managing feedback loops and change management protocols across technical teams.
  • You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time
  • Required
  • Strong technical foundation in cloud networking, enterprise IT infrastructure, and physical security platform architecture to understand and categorize technical subject matter effectively.
  • Demonstrated capability building data schemas, document classification frameworks, evaluation rubrics, and highly organized visual hierarchies.
  • US Employee Benefits
  • Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
  • Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
  • Nationwide medical, vision and dental coverage
  • Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
  • Expanded mental health support
  • Paid parental leave policy & fertility benefits

Nice to have

  • Direct, hands-on experience administering enterprise content management repositories or LMS platforms (HighSpot experience highly preferred).

Compensation

  • Estimated Annual Pay Range

Benefits

  • Healthcare programs that can be tailored to meet the personal health and financial well-being needs
  • Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
  • Professional development stipend
  • Wellness/fitness benefits
  • Commuter benefits
  • Multi-Tiered Learning Delivery: Structure, tag, and deliver targeted content across three primary learning modalities to support the entire SE lifecycle:
  • Continuous Education (Re-Learn): Maintain accessible skill-refresher materials and technical deep-dives to support ongoing technical mastery.
  • Just-In-Time Learning: Architect high-velocity, deal-specific content frameworks that allow SEs to instantly surface technical proof points required for upcoming customer meetings or field events.

Company info

  • Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.
  • We've got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.
  • You can look at all kinds of communities to see our platform's impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that's alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We're rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.
  • We've got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more.
  • Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.
  • You can look at all kinds of communities to see our platform's impact in the world.
  • It's the retailer that uses our agentic AI to deter theft before it happens.
  • The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE.
  • The school that's alerted to a threat in real-time and triggers a lockdown in seconds, not minutes.
  • We're rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.
  • We've got serious momentum in the market:
  • more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more.
  • We're rapidly scaling this impact:
  • today, more than 2 million Verkada devices are deployed across 170+ countries.

Equal opportunity

  • Verkada Is An Equal Opportunity Employer
  • As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals.

Visa & Work Authorization

  • You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time
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This listing is sourced directly from Verkada's careers page and normalized into a canonical job model.