Carl Friedrik
Sales Associate
New York, New York, United States · Part-time
Work authorization requiredDetected 181 days ago
Customer Support
About the role
- Sales Associate - New York About the role Carl Friedrik is opening its first physical store in New York, one of the brand's strongest and most strategically important markets.
- This opening represents a major step in our global retail expansion and a significant investment in the US.
- The New York store will set the standard for how the brand operates and is experienced in the market.
Responsibilities
- You understand the value of building long term client relationships and are comfortable developing a loyal customer base through thoughtful follow up and consistent service, not just one off transactions.
- Your responsibilities You will deliver a consistently high standard of customer service, acting as a clear and credible ambassador for the Carl Friedrik brand.
- You will drive sales through confident product knowledge, storytelling, and effective upselling and cross selling.
- You will actively contribute to building a loyal customer base in New York, developing ongoing relationships with clients and supporting client outreach and follow up in line with the brand's approach to clientelling.
- You will maintain strong store standards across presentation, cleanliness, and product care.
- Strong performance will be recognised, and as the business develops, there will be opportunities for progression and increased responsibility.
Requirements
- You are an experienced retail professional with strong energy and presence on the shop floor.
- You are reliable, commercially aware, and interested in growing with a business rather than staying static in a role.
- Who you are You are an experienced retail professional with strong energy and presence on the shop floor.
Nice to have
- In person, New York
Benefits
- Employee discount and company benefits
- You will support stock handling and back of house organisation to ensure the store runs efficiently.
- Why join Carl Friedrik Carl Friedrik is a fast growing premium travel brand with an established and loyal US customer base.
- Employee discount and company benefits Schedule: Flexible scheduling including weekends Location: In person, New York
Company info
- As a Sales Associate, you will be part of the founding in store team.
- This role is suited to someone who performs well under pressure, takes pride in high standards, and wants to be part of building something that will be closely followed internally.
- An interest in travel, design, and quality craftsmanship is important, but you also understand how to convert interest into sales and repeat customers.
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