Blue Wireless
Network Support Specialist
Richmond, Virginia, United States
Sponsorship not specifiedDetected 1 day ago
Customer SupportCiscoBGP/OSPFProblem SolvingAdaptability
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odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Joining us is a great opportunity to enhance your professional career globally and make a real impact in a tech company that is growing exponentially in a fast-paced environment.
- We will review all applications within five working days and be in touch with those who have been shortlisted to the next stage.
- If you require reasonable accommodation during the application and selection process, please let us know.
Responsibilities
- Taking ownership and managing incident resolution for any network support matters with diligence and professionalism according to our SLA from beginning to end
- Collaborating with network support engineers, most likely from different time zones, to solve network malfunctions
Company info
- Come grow with us! #LI-Hybrid #LI-CG1 Ok, I'm Interested, What's Next?🙌 Thank you so much for your interest in Blue Wireless (part of Wireless Logic Group), we appreciate the time and emotion that goes into an application.
- Unfortunately, due to volume we are not able to get back to everyone individually so if you have not heard back from us unfortunately you have not been successful on this occasion but would love to stay in touch for future opportunities.
- You'll find out more about what this means for this role during the recruitment process, but we are currently excited to have our employees experience our office culture as much as possible.
- Equipment preparation - stage, configure, and test routers before deployment to customers
- Troubleshooting network connectivity issues and the ability to explain resolution to our enterprise customers via concise and professional email
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This listing is sourced directly from Blue Wireless's careers page and normalized into a canonical job model.