Etsy

Etsy

Quantitative UX Research Analyst II

Brooklyn, New York · Mid · Full-time

Sponsorship not specified$109k-$141kDetected 13 days ago
PythonSQLData AnalysisStatisticsUX ResearchSPSSResearchCommunication

About the role

  • Company Description Etsy is the global marketplace for unique and creative goods.
  • As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.
  • Salary Range: $109,000.00 - $141,000.00 What's the Role?

Responsibilities

  • Experience building and maintaining dashboards to communicate ongoing metrics and research findings
  • Ability to hold your own in a meeting and present research findings with a customer-centric perspective
  • As a Quantitative Researcher on Etsy's Quantitative UX Team, part of the Strategy organization, you will work in partnership with product managers, designers, engineers, alongside other researchers and data scientists to deliver insights that will craft the future of human commerce on Etsy.
  • You know how to conduct professional-quality survey research and can collaborate with other researchers on mixed-methods projects.
  • Quantitative UX Research at Etsy sits within the Strategy organization and is a core part of our product development culture, alongside Product Management, Engineering, Design, and Analytics
  • We collaborate with our partner teams through all stages of product development, from identifying initial opportunities, to refining the user experience to analyzing the impact of our efforts and highlighting improvement areas
  • Support and conduct primary survey research (including ad hoc and tracking studies) with Etsy buyers and sellers:
  • Work with other survey-focused researchers to design studies and craft user-centric survey instruments
  • Query and manipulate data using SQL to support research analyses and integrate behavioral data with survey findings
  • Build and maintain dashboards to track ongoing research metrics, survey tracking studies, and key experience indicators

Requirements

  • 2-4 years of experience in quantitative survey research, either in-house or at an agency
  • Proficiency in R, SPSS, or Python for data analysis and manipulation (required)
  • Experience with SQL/database querying for accessing and analyzing behavioral or product data (required)

Nice to have

  • Experience with survey programming platforms (e.g., Qualtrics, Alchemer) strongly preferred
  • Bachelor's degree or equivalent experience in a relevant field (e.g., psychology, sociology, HCI, marketing)

Skills

  • Company Description
  • Etsy is the global marketplace for unique and creative goods.

Compensation

  • $109,000.00 - $141,000.00
  • In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.

Benefits

  • Craft engaging, recommendations-focused reporting that encourages marketplace health and drives Etsy's business goals

Company info

  • If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know.

Equal opportunity

  • Etsy is proud to be an equal opportunity workplace.

Visa & Work Authorization

  • While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

This listing is sourced directly from Etsy's careers page and normalized into a canonical job model.