ServiceNow

Senior Content Strategy

San Diego, California, United States · Senior · Contract

Sponsorship not specified$140k-$245kDetected 2 days ago

Content MarketingContent CalendarsResearchLeadershipCommunicationPublic SpeakingAdaptabilityMicrosoft Office

About the role

Few roles inside a marketing organization carry this kind of responsibility.
The Senior Manager, Content Strategy shapes how a 500-person global function and its leader show up at every consequential moment: all-hands stages, executive forums, customer events, and industry platforms.
This person is a ghostwriter, a strategic content advisor, and an organizational storyteller.

That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work.
We're building an AI-native culture where technology and talent are unstoppable together.
Own the editorial calendar for all-hands meetings, LT updates, geo town halls, and the monthly EFM newsletter.
Maintain the EFM communications calendar in coordination with the Chief of Staff.
Drive proactive communications, not reactive ones.
Own the communications workstream of EFM's transformation program.
Design and execute the change narrative with audience-specific WIIFM for each segment of the EFM team.
Build the manager enablement toolkit that allows people leaders to cascade the narrative accurately and confidently.
Manage the listening tour program in partnership with EFM LT.
Ability to capture and maintain an executive's voice across multiple formats; this requires deep listening, pattern recognition, and professional discretion

6+ years of communications experience, with at least 3 years in an executive communications or speechwriting role supporting a VP-level or above executive
Strong editorial judgment, comfort with ambiguity, and the ability to produce polished work quickly under pressure are non-negotiable.

Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better.
For positions in this location, we offer a base pay of $139,900 - $244,800, plus equity (when applicable), variable/incentive compensation and benefits.

ServiceNow is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.
In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations

This listing is sourced directly from ServiceNow's careers page and normalized into a canonical job model.