Redeploymentmedtronic

Senior Patient Access Specialist

Minneapolis, Minnesota, United States of America · Senior · Contract

No sponsorship$102k-$152kDetected 10 hours ago

CRMExcelCustomer SupportMedical DevicesCommunicationCollaborationPublic SpeakingOrganizational SkillsMicrosoft Office

About the role

This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts.
This role will require 10% of travel to enhance collaboration and ensure successful completion of projects.
Please keep the following in mind: Apply only through official Medtronic channels.

Provide support for complex or escalated prior authorization and appeal cases.
Manage registrations and support tickets for the patient access support program and ensure appropriate case documentation and routing.
Mentor and support Patient Access Support Specialists by providing guidance on complex cases, payer policies and scenarios, and best practices.
Support continuous improvement initiatives to enhance patient access workflows, training, and customer experience.
Perform other duties as assigned.
This role provides training on Medtronic's patient access support for renal denervation, including demonstrations of the secure portal, and manages registrations and support tickets for the program.

While performing the duties of this job, the employee is regularly required to be independently mobile.
The employee is also required to interact with a computer, and communicate with peers and co-workers.
Coordinate required paperwork and clinical notes for submission in a timely and comprehensive manner as required.
Must Have; Minimum Requirements
To be considered for this role, please ensure the following minimum requirements are evident in your applicant profile.
Bachelor's degree
Applicants must be authorized to work in the country of employment without sponsorship

Demonstrated ability to serve as a subject matter expert and mentor within a team environment
Strong written and verbal communication skills with the ability to tailor messaging to clinical, administrative, and payer audiences
Strong organizational skills including documentation, prioritization, and multi‑tasking
Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint)
High degree of initiative, accountability, and self‑motivation
Travel Requirement: Up to 10% travel.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements

and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others)

Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life.
Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year.
Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
In addition to supporting complex and escalated cases, the Senior Patient Access Support Specialist leads customer education efforts and is a key resource for inquiries related to coverage pathways.

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact.
We are aware of phishing scams targeting job seekers.
Monitor authorization status and provide timely updates to customers and internal stakeholders.
At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do.

Medtronic benefits and compensation plans
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasona

This listing is sourced directly from Redeploymentmedtronic's careers page and normalized into a canonical job model.