Onshore
Relationship Manager – Renewals & Growth
Houston
Sponsorship not specified$100k-$120kDetected 156 days ago
RESTHubSpotSalesforceCRMAccount ManagementCustomer SuccessCommunicationMentoring
About the role
- Relationship Manager - Renewals & Growth Location: This position is remote, with preference to candidates located in Houston.
- Our efforts have returned millions to clients by transforming untapped opportunities into tangible results.
- We welcome applicants from all backgrounds and are proud to be an Equal Opportunity Employer.
Responsibilities
- Unlock revenue potential by spotting expansion opportunities and partnering with Sales to drive strategic upsells.
- Lead impactful business reviews and success planning sessions that clearly showcase ROI and tangible business value.
- Collaborate seamlessly with Product, Sales, and Support teams to resolve challenges and maximize client value.
- Leverage the diverse team environment to support your development through workshops, mentorship and team-building activities.
- Personal and Professional Growth: Leverage the diverse team environment to support your development through workshops, mentorship and team-building activities.
- Onshore was founded to tackle a common problem: businesses wasting months chasing documents, risking audits or missing incentives.
- As we scale rapidly and seize massive growth potential, we are seeking confident, curious and collaborative professionals to help drive our next phase of expansion.
- businesses wasting months chasing documents, risking audits or missing incentives.
Compensation
- The annual base salary for this position ranges from $100,000 - $120,000 with an additional bonus component.
Benefits
- We provide comprehensive medical, dental, and vision plans along with FSA and HSA options.
- Unlimited Time Off: We believe in supporting work-life balance and overall well-being, which is why we offer unlimited PTO.
- At Onshore, unlock valuable tax benefits like R&D Tax Credits, 179D Deductions, and Cost Segregation using innovative consulting and advanced AI technology.
- Onshore is deeply committed to diversity, equity and inclusion within our organization.
- The annual base salary for this position ranges from $100,000 - $120,000 with an additional bonus component.
- We provide dedicated paid leave to support new parents, emphasizing our commitment to supporting families and helping employees prioritize their time with loved ones during this significant life event.
Company info
- 3-5+ years of experience in Renewals, Account Management, or Client Success, ideally within a SaaS or startup environment.
- Demonstrated track record of surpassing retention and revenue goals, fueling business growth.
- Sharp commercial instincts, with hands-on experience negotiating contracts and driving effective renewals.
- Adept at creating powerful advocacy programs that generate referrals, references, and testimonials to boost credibility.
- Exceptional communicator with a talent for cultivating strong, lasting client relationships.
- Skilled at juggling multiple accounts and priorities seamlessly in a fast-paced, dynamic setting.
- Well-versed in CRM and customer success tools like Salesforce, HubSpot, Asana, and Gainsight to optimize account management.
- Build and nurture meaningful client relationships founded on trust, proactive communication, and expert guidance.
Equal opportunity
- Equal Opportunity Employer.
- Every qualified candidate will be considered for hire without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status.
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