ICW Group
Claims Support Representative
San Diego, CA
Sponsorship not specified$17k-$27kDetected 4 days ago
ExcelCommunicationCritical ThinkingMicrosoft Office
About the role
- Why settle for just a job when you can land a career?
- Learn more about why you want to be here!
- PURPOSE OF THE JOB The purpose of this job is to oversee administrative processes within the Claims department.
Responsibilities
- Manages group email account and processes requests.
- Provides backup assistance to claims support teams.
- Manages incoming and outgoing mail and packages.
- Maintains printers and Pitney Bowes (or similar) mail machines.
Requirements
- High school Diploma or GED required.
- Minimum 1 year of related experience and/or training
- Outlook, Word, Excel, PowerPoint, and ability to use multiple databases/programs to access information.
- Office environment - no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear.
Skills
- Basic working knowledge of office procedures and processes.
- Solid data entry, attention to detail and phone skills.
- Ability to read, write and comprehend simple instructions, short correspondence, and memos.
- Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
- Ability to use critical thinking skills to assess incoming phone calls and requests.
- The purpose of this job is to oversee administrative processes within the Claims department.
Compensation
- If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work.
Benefits
- We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
- Bonus potential for all positions
- Prints benefit and claim notices and prepares for mailing.
- Reviews medical bills for potential new losses, required corrections, and/or assigns to existing claims.
Company info
- Follows communication guidelines when handling different topics. Identifies the needs of customers and direct calls to appropriate team members or departments.
- Answers phone calls from customers in a professional manner and responds to inquiries. Provides callers with basic claim information and payment status.
Equal opportunity
- ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer.
Visa & Work Authorization
- We are currently not offering employment sponsorship for this opportunity
Apply directly at ICW Group →Create a free account for alerts like thisView ICW Group immigration profile
This listing is sourced directly from ICW Group's careers page and normalized into a canonical job model.