Prosapient
Project Lead - Client Services
Toronto, Ontario, Canada
No sponsorship$80k-$100kDetected 83 days ago
Project ManagementAccount ManagementResearchCommunicationCollaborationMentoring
About the role
- Sourcing and
Responsibilities
- Autonomously manage Client briefs with a focus on niche, complex, or high-volume requests to the highest of standards, coaching Associates and Senior Associates to execute in alignment with Client Service Key Behaviours, Project Excellence best practices and Compliance parameters.
- Drive a proactive methodology that champions direct and prompt communication and use of sourcing channels (such as, but not limited to, a call-first culture).
- Effectively execute on all projects, finding & recruiting Experts on a global scale in a fast paced environment to introduce to our clients Actively and consistently drive increased margin and revenue through championing Commercial and Company initiatives Drive an exemplary Expert experience, communicating clearly and managing expectations and timeframes transparently to ensuring high levels of satisfaction.
- Manage your own development through setting and achieving
- Strategically and proactively own all User communications throughout the project lifecycle to ensure timely project fulfilment of at an industry-leading standard.
- Build valuable, meaningful and mutually beneficial relationships with your key Clients and users.
- Drive revenue and margin growth by delivering to monthly account plans, KPI targets and engagement goals.
- You will need to be currently legally authorised to work in Canada, and specifically, Ontario, for this role. proSapient cannot offer sponsorship or visa support of any kind.
- The opportunity to create, lead or participate in one of our many ERG groups, to help drive diversity, inclusion and understanding across our business
Skills
- Want to learn more?
- All employment is decided based on qualifications, merit, and business need.
- Every day, somewhere in the world, important decisions are made.
- Our clients tell us that proSapient differentiates itself through tech-led innovation and great customer service.
Compensation
- A base salary + uncapped commission structure, that is designed to encourage and reward over performance - the sky is the limit!
Benefits
- This is a permanent role, paying a total salary range of $80 - 100k CAD per annum ( this is a combination of both your base salary and bonus earnings).
Visa & Work Authorization
- proSapient cannot offer sponsorship or visa support of any kind
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This listing is sourced directly from Prosapient's careers page and normalized into a canonical job model.